Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! How do we get the free boosters?
Hi, we recently changed our subscription and was informed it includes free boosters. We have a 3 story home and the WiFi is not great in particular in the top bedroom. How do we request the 3 Free boosters we are eligible for?
ERROR CODE CS9004 Help please
HelloJust got back from volunteering at my local parkrun to the Error Code CS9004 ? It's wiped out my Brodband and TV !!! No Engineer until Monday pm and the Virgin Hub is flashing Red !Anyone able to help please....Thanks
Virgin Media Cable simply 'dropped' in my front Garden
HiI was just looking for some advice regarding the new installation at my property. The sub-contractor of virgin media simply dropped the cable in my front garden instead of putting some effort and burying it. Apparently there were some bees when he...
Resolved! Broadband extender how does it work?
Hi. I am new here. Hope this is posted in the right place. I was recently trouble-shooting poor WiFi coverage at a friend's house. They have a Virgin Hub 3 and a Virgin Broadband extender which I believe is a powerline extender.When I surveyed the ho...
I cannot turn off web safe
I cannot disable web safe I don’t need it
Just had virgin Media installed today but my sons Xbox one can’t see any wireless network?
Hi all, we’ve just had virgin Media installed today, all devices around the house connected except for my sons Xbox one, it just can’t see any wireless network?we’ve never had any issues previously, but for some reason it cant see the Virgin wi-fi?an...
Resolved! Website being blocked?
Hi there,We're a new social media platform that has performed a soft launch and from doing so we've discovered that a number of our users utilising Virgin Media are being blocked from accessing our site. This is obviously a concern for a new platfor...
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
