Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Ordering Pods

I’m a volt customer and have several WI-FI dead spots in my house. Confirmed by the connect app. Can’t see anyway of ordering them online on my virgin media. please help 

Order a wifi pod - Volt customer

Hi, I am a new customer. I had my broadband installed on Sat March 4th. Signal does not reach my bedroom. i need to order a pod. I was advised I could order one free through the connect app but not seeing an option to do so.Can I order from here?Than...

condrona by Joining in
  • 2 replies
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Connect app won’t find hub 5

What is wrong with the connect app. Sometimes it loads, today however it does t connect Iv tried uninstall of app and used iPhone and iPad but neither work. Also, rebooted the hub 5 but it’s not connecting.  

Resolved! Booter box

Can someone please tell me how I can get a free booster box as I'm having real trouble getting the Internet downstairs. I've been on the virgin site but it keeps sending me in circles a d I'm getting know where Thank you

Linda641 by Tuning in
  • 1 replies
  • 0 kudos

Wi-Fi and pod

Hi I got virgin media Wi-Fi in December and keep losing Internet upstairs especially after 5pm. I bought a Wi-Fi pod that when I plugged in had a white light then flashed white then went off is this correct. Do I need more pods. On my bedroom only ge...

Moving TIVO and Hub (Modem)

Hi,I need to get an Engineer to relocate my TIVO and Hub to different locations (and hence recabling etc).  It has all been in the same location since cable internet actually came from the set-top box!.  Anyway - I have attached 2 photos to show what...

Current House Cable Design.jpg New House Cable Design.jpg
garyeuph by Joining in
  • 4 replies
  • 0 kudos

Resolved! Hub 3 constant red light

Hi all, my hub 3 has a constant red light on, it is in router mode, done all of the resets but still the same, how do you contact virgin to arrange an engineer visit?

jules530 by Joining in
  • 7 replies
  • 0 kudos