Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Wifi pod and hub 5
HelloI have just installed a new superhub 5 however the WiFi pod isn't working. Can you please help me?
Failed WiFi pod
One of my WiFi pods has started making a very loud screeching noise, is hot and has a blinking red light.I’ve had it for some time and this fault has occurred suddenly. I’ve unplugged, allowed to cool and retry. It is located in the hall and is wel...
Wifi Pod
Took delivery of a new Hub 5 recently but my WIFI Pod fails to connect to it. The VM Connect App initially saw the Pod on the network but advised that it was "unconnected". Have since tried it in various rooms and power sockets but it only ever sho...
Adult content restrictions
I am having issues accessing adult content on the WiFi, I have tried removing them online to no avail, please can you advise
Connect app
Hi virgin media So today I signed up to connect app and started running tests my results for hub have been worrying Hub 5 latency records as 14318 msJitter 776ms Does this sound high to you?
Hub4
HiHave been having problems with the connect app not finding the hub4. I have done reboots and hard resets and still does not help with the connect app. I tried connecting direct to the hub using 192.168.0.1 using ethernet and WiFi today and neither ...
Red light
Hi there my router has a red flashing light and the incoming white box on the wall has a red light at the same time of day for the last 3 days and it is really starting to bug me now why is it doing it almost like clockwork and how do I fix it 郎勞
Hub 3.0 WiFi dropping out
My hub 3.0 WiFi has been awful lately. I’ve recently switched from m500 fibre to volt 250 and I’ve had nothing but grief with it since I switched. Now my hub has developed a WiFi issue where if I walk more than 2 meters away from it I go from 250mbs ...
Virgin media down again.....
This is getting absolutely ridiculous 4 night in a now where the Internet has gone out this has been happening for over a month and I've received zero support other than try a pin hole reset well guess what? That DOESN'T work.This year virgin media h...
Hub 5 5 and 2.4 ghz band help
I have a hub 5 and I am trying to setup some new Wi-Fi plugs which require 2.4ghz. I found a post which explained how to rename the 2 ghz so I could set up the plugs and lights. However my app is asking me to optimise my network and wants to move i...
