POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
We have only had our virgin WIFI for a couple of weeks and are already getting service issues. Most of the time it is fine but at random times just drops out and our devices sit buffering or turn to 4G. Any ideas what I can try?
Hi can you please tell me how to order wifi pods, i am on Volt as i have O2 and VM accounts. I have very poor wifi in my kitchen and bedroom, my hub is in my hallway.
Hi guys, I try instal my new hub 3.0, but in my house does not have option for plug the red one, can I help me ?
Hello there.My VM Hub 3 also has a Solid Red light on it and has done for a few weeks now. I have pinhole reset the hub and also tried turning it off for a while and turning it back on and yet the solid red light remains. The Hub does not feel like i...
Hi again, well I had this problem as you will see from your records back in March and you sent an engineer out to me. He said that when he went to the main box out in the street, the cable that relating to my house was just lying on the floor of the ...
Every time i restart my PC, it doesnt connect via ethernet. Every other device wireless is working however the ethernet connected PC doesnt. Rebooting the router seems to fix it but nothing else. Not the PC as connected to internet via ethernet elsew...
hello. I've had a solid red light on my hub for a couple of weeks now. It suggests connection issues with the wires. I've had everything off and reconnected several times. I've rebooted it and also done the 30 sec pinhole reset buts it's still on th...
Hi Need some help par. A month into be being a fibre customer and cannot get the Internet to work properly. Keep restarting Hub 3 but continuously shows I have WiFi but no connection or incredibly slow. I use the VM connect app to scam but it most...
I recently upgraded to the 1000gb Broadband and changed to the new Hub 5 in June. However since then, the internet has constant drops in signal. My kids are going mad as it is affecting their gaming and my wife, who works from home, keeps getting di...
My Virgin pod has been flashing blue for two hours and we have no internet
