Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 33640 Views
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Limited connectivity notes in Connect app

Hi, I have what appears now to be a very reliable WiFi setup, whereby I have all areas of my home covered with robust and fast WiFi, thanks to the addition of two VM WiFi Pods to my Hub 5. I am using modern connected devices throughout including iPho...

Almedia by Dialled in
  • 415 Views
  • 4 replies
  • 0 kudos

Internet not connecting after service should be fixed

HiMy internet has been off most of the day. It has said that the fix would be at 10pm. Now on the service status on the website says that it is fixed but I am still getting no internet or on demand TV. When I run through the checker on the app it say...

tdelake by Joining in
  • 181 Views
  • 1 replies
  • 0 kudos

Red light after network outage

Hi,tgis afternoon there was an outage in my area. Virgin says that this is resolved (after 6 hours) but I still have no internet and after several reboots and a full reset my hub 5 still has a red flashing light.the best that Virgin can offer is an e...

m4ttyl33 by Joining in
  • 214 Views
  • 1 replies
  • 0 kudos

Virgin WiFi no longer works after power surge

Seems to be a common issue with Virgin when googling, after a power surge there is no way to get he WiFi back and to top it off Virgin are charging us to have a technician come out, in two days time. Noticed other people in the community have this is...

Tasha4 by Tuning in
  • 1032 Views
  • 6 replies
  • 0 kudos

Wi-Fi pod showing offline

I have 2 pods, both connected by Ethernet. Both work fine but for one reason one shows offline in the connect app. I know it’s not offline because the app shows when my phone is connected to the pod rather than the hub.  Also the speed on the pod is ...

Hub password

I can login to my hub settings the password on the bottom of the router is not working and have tried resetting it and still not working 

Internet Dropouts

Hi AllI have been suffering with internet dropouts for the last few monthsI have had tech support on the phone numerous times but they have been absolutely useless - i finally convinced them to send around and engineer (after threats of them saying i...

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kylewc by Joining in
  • 733 Views
  • 13 replies
  • 0 kudos

Wifi pods & Hub5x

Hi all,So after 7 weeks of trying to get a WiFi pod  ordered, it has finally arrived today. I have plugged it into wall socket and nothing...Well not nothing I get the green light which then changes to the blue flashing light after 10mins it's still ...

Dizzwell by On our wavelength
  • 858 Views
  • 12 replies
  • 0 kudos

Replacement hub needed

Hi. We need a replacement hub as ours is not working after some water was spilled on it. We need this asap as we work from home. Please advise.