Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Timeouts to licence validation server
Having a peculiar issue. I run in modem mode usually, but for the sake of testing am currently in router mode and have the device connected directly to a port. I have disabled the Hub 5's firewall for the sake of testing.I run software that checks ev...
wifi pod request tracking
Hi,I recently requested some wifi pods to help remove some drop outs I am having in 2-3 rooms (<20), I spent hours on the chat on Tuesday 2nd and had a confirmation that a pod would be sent out and that I would receive tracking information. Also told...
Resolved! Slow speed and no DHCP
Hi all,Just looking for some advise on next steps please! Until now I've been enjoying speeds of over 500Mbit (M500 Fibre Broadband), but have always had issues with wifi drops in parts of my home. Working in IT, I've been meaning to replace it with...
Hub 3 solid red
My hub 3 is solid red on the base light. After doing research this is due to over heating. I need to get a replacement hub. How can I do this?
Solid red light - Hub 3
Have solid red light on my hub and frequent wi-fi drop out. Turned it off today and back on, still same problem. Rang Virgin Media this morning and spoke to someone who just did the usual reading of a script. Was transferred to UK call centre and ...
Wifi with SH3 in modem mode?
I've had my SH3 in modem mode for a few years now and have my own router which has wifi. As I'm thinking of changing my router to a non wifi one, does the SH3 still have wifi whilst in modem mode. I'm guessing it doesn't but want to be sure.I do have...
Anyone running firmware RDK_7.6.10-2306.5
Is there anyone running the above version of so did it help with packet loss hub 5 Cheers
Resolved! Wifi Pods - how to order
Hi, I have the volt ultimate bundle, Have a loft extension and am hoping I can get a couple f wifi pods to boost the signal. Thanks.l in advance [MOD EDIT: Subject title changed for clarity]
Resolved! I needed to stay ahead of Virgin (sarcasm)
I got the Intel AX200 (WIFI6/BT5.2 (after update) in Sep 2019.I got the AX210 (WIFI6E/BT5.3 (after update) in Nov 2020.This week I now have the Intel BE200 WIFI7/BT5.4. So even with a HUB5 VM have just gotten around to WIFI6 not even 6E never mind 7 ...
