UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi There.I’ve got an intermittent problem with my broadband connection, that has been occurring since I got my service in July of 22.Seemly at random, the services drops for 5-15 mins at a time. I’ve got a broadband-quality monitor set up, and there ...
Hi All.Really hope some one can help me. I have had no WiFi for over 11 hours now, the app was useless and gave me wrong information. When I rang virgin, the lady told me that there was a large outage!!!! and they was working hard to fix the issue an...
As per the subject line really. The WiFi connection with my Hub3 has been getting really intermittent and slow recently. Previously had a decent signal throughout the house, but over the last few months it's been getting hard to get a decent signal w...
Hi, So I have the superhub 5 and so far, it's great. There's just a couple of things I can't do with it that I should be able too. Firstly, I can't disable the DHCP server. The option is there but whenever I try I get the error "Sorry! There was an...
Got a call claiming to be someone from virgin media after taking a look round at getting some broadband on my phone. Is this normal? Scammer? Or pragmic sales?
Connect app won’t connect to my hub4 Connect a couple of times and tried the usual but no avail.
I have disabled wifi because it was very patchy and now have a red light on virgin hub 3. No overheating but is this OK?
Hub 3 is showing connected but with no devices although I am using my phone. I want to scan the black spots in my house to check getting good signal for my boys who are always complaining. How can you do tho if app won’t allow it. Have deleted and re...
Last night the network in my area went off and of course the WiFi went down. It was back up this morning but since then my hub has had a consistent red power light. I’ve looked online an all I seem to get is that it means the hub is hot but I’ve chec...
Hi, I’m a brand new customer, an engineer came round to install our WiFi today. And so much for “Ultrafast fibre with an average download speed of 132Mbps” the average download speed when I was stood over the hub was 61Mbps, one of the bedrooms is si...
