POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have two Virgin Media (VM) accounts. One for me and another for my children who are now all adults. I've decided not to use the Pod I was allocated and instead use it in the property my kids occupy. I've already got a Pod for that location but need...
Is it possible to see what is connected to a WiFi Pod? Even better, is it possible to choose what is connected to a WiFi Pod?I can see the WiFi Pod in the Connect app, and I can see 1 item is connected to it, but I can't see what it is. Ideally I'd l...
My ring doorbell 5 is showing weak Wi-Fi signal, I’ve had no issues with it for ages, coincidentally I’ve just changed my package with virgin and upgraded a few things but not the Wi-Fi? I’ve done everything it says on the ring website etc to no gain...
Hi I was upgraded to a HUB 5 it for what ever reason when live at midnight to day so I had a hub for all working fine I switch over the the to the new hub 5 wifi is working and seem to be just as fast but the V6 box will not connect to it by the cabl...
i get hub with loose bits inside. Also, I don't get welcome letter with info which is necessary to sing up online. Why is so difficult catch up with customer service.
After having problems with the standard hub 4 router I replaced it with 3 x Deco X60 It has been working like a dream for months now...Yesterday afternoon I had a disconnection for the first time which lasted 10 minutesToday I am now in the middle of...
Please can anyone help me? My broadband all of a sudden won't connect to any of my sky q boxes. It says it can find the hub but can't connect to the Internet. I also tried to go on to the connect app and that's saying it can't find my hub!
So I have moved to a Hub 5 from a hub 4 as the 4 had been replaced twice in less than a year. I have a Hub 5 now which is pretty good as it gets the wifi signal all around the house which is pretty big. Hub 4 could not cope. I do have an issue th...
Hi, I spoke to an agent via WhatsApp to order Wi-Fi pods for slow internet spaces in my house on Saturday, he confirmed he had ordered them for me but I have not received any confirmation or tracking emails.I have tried to order them over the VM conn...
Hello, I'm looking for some support with a TPlink/Tapo TC70 Camera. The Camera is all setup and working when my phone is connected the the Wifi. The Tapo app displays an error that the camera can only be controlled locally, I have disconnected from t...
