Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Noisy rocking CATV Manhole cover

I am seeking help for a recurring CATV manhole issue, just outside our property.First of all here is a 4 second video tells what is happening at the moment.The manhole cover is generating a metal clank noise every time a vehicle is driven on it.Unfor...

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VPN Drops out off Virgin router

HelloI have Virgin wi fi and use it to connect to work from home through a VPN. It's very weird but very randomly the VPN seems to drop and I loose my ability to carry on working. The router looks fine and my mobile phone never drops from its wi fi c...

ashbuck by Tuning in
  • 11 replies
  • 0 kudos

Difficulty being understood.

I have been on and off the phone all day. Being bounced from one offshore call centre to the next. I did eventually get to someone who could understand me perfectly but that was after arguing with someone who refused to accept my email address that I...

Canz911 by Joining in
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  • 0 kudos

2nd Hub5 with same problem 🤬

I can’t believe I don’t see more posts about this. I’m on my 2nd Hub 5 which is showing the same exact issue as my first Hub.I have approximately 40 devices connected to my hub at any given time. All ports in use and remaining via Wi-Fi. In addition,...

ammy53 by Joining in
  • 3 replies
  • 0 kudos

Pods not working with new hub5

Yesterday I had my hub5 replaced. I have 2 pods that appear to have stopped working. Do the pods have to be reconfigured to work with the new router or should they just work ?

jess67 by Joining in
  • 3 replies
  • 0 kudos

Orange Light on Hub

Hi, Last week I rejoined Virgin, received by Hub 3 however it has always had an orange light. I am getting intermittent wifi connection issues.I have done the following:-In a well ventilated area / Checked all connections / Plugged into Main socket /...

Dantimp by Joining in
  • 7 replies
  • 0 kudos

Wifi Pod

Hi, can anyone please help with how to order a WiFi booster pod please? I appear to be going round in circles, literally! 

Connection Drops Since Upgrading to Hub 5

Good morning, I have been a Virgin 1gig customer for 2 years now and have recently upgraded to hub 5 from hub 4. Previous to this upgrade I hadn't experienced any connection issues at all but since getting hub 5 our connection has been unstable almos...