Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub3
I have WiFi speed issues whilst using my laptop in my conservatory which is at the furthest point from my router. The router is a Hub3, can I get the latest Hub5 as I understand it would help with my issue.
Wi Fi booster pod not working !!!
Hi - I ordered a white Wi-Fi booster pod through virgin and it’s not syncing - just blinking white light for days. I’ve tried all different plugs and reset router, used gps button etc. can someone help me add the pod to my app?thanks !
SSL Protocol Error - Site Can't Provide a Secure Connection
I'm a Virgin Media broadband customer, I've recently moved house and have just installed my new Hub 3 at the new address. I'm now finding that whenever I try to access certain webpages, I receive an error message. This is happening with a range of we...
Is there any way to set a Wi-Fi Password shorter than 10 characters?
We've just had Virgin installed. We have a LOT of smart devices around our home. Our plugs, our bulbs, our smart speakers, our white goods, all connected to the Wi-Fi. It would take hours to go around all of them and update the wifi details, so when...
Packet loss, high ping, poor connectivity
[MOD EDIT: Personal and private information has been removed from this post.] Hub 3.0 Issues are intermittent, started a few days ago. Intermittent - at times feels like everything is fine, at times I literally have no connection as total loss is ove...
Upgrade to gig1 vm connect now don’t work or pods
Hi I upgraded from M125 to gig 1 originally had hub 3 with 3 white WiFi pods, got sent a hub 5 which the WiFi signal is absolutely shocking same as hub 3 can’t get WiFi connection in my home office hence the pods now the pods are not working with hub...
Help with increasing Wi-Fi through put speed
hi everyone, I hope you’re all well.I recently upgraded to the virgin media M500 package, but I’m lucky to get 250 mb in most parts of my house, and usually hovers more around the 100 mark.I’ve checked on real speed, and it seems that I am getting th...
Resolved! Wifi dropping - laptop drops out
Hi, I have tried reading on the forum, any solutions for these problems I am having with WiFi dropping out constantly. (7 time today alone) from the laptop. I have been on the phone to virgin today only to be told to get a pod for £8 a month which I ...
WiFi pods not connecting to new router
Hi,I’ve just had a new router installed but my WiFi pods are not connecting to the new router? Are you able to reset them to the new router. They keep flashing white. Thank you.
High download latency Hub 3.0
Since swapping to Virgin Media in July we've had trouble with the internet in our flat.Previously we could get internet in all rooms in our flat, but since swapping to Virgin Media the internet is intermittent in all rooms except the lounge (where th...
