Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Router not delivered

I placed an order to join Virgin media two weeks ago. The expected router delivery was Aug 4th and I still haven't heard anything or received my router. Can you please confirm when I can expect this as I cannot access online help as I do not have an ...

CF4 by Joining in
  • 1 replies
  • 0 kudos

Superhub5 DCHP IP Lease

Having the same problems! Really frustrating. I have 28 devices connected so im having to factory reset every couple of weeks to fix this. The factory reset doesn’t always work first time either.. Are you able to change any if the wifi settings (SSID...

roastspud by On our wavelength
  • 14 replies
  • 0 kudos

Constant Cloudflare Verifications

Hi,For some reason today i keep getting cloudflare verifications on all of my devices when i visit the majority of websites. Such as the below. I've rebooted my hub but same problem. On some sites the same box appears no matter how many times i click...

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Intermittence in Downstream/Upstream

Hi there.The problem - To keep a long story as short as possible - For the last week or so we have been experiencing intermittence in overall connectivity both in downspeed and up. The upstream is very noisy as per what the router settings display, w...

Resolved! Broadband not available, when advertised it is.

We are moving in to a new property and although the Virgin Media website does state I can get up to a Gigabyte line (full search, not just postcode) when I contacted VM about moving home I was told that I can't get broadband at my address with no exp...

dazz2608 by Tuning in
  • 16 replies
  • 0 kudos

Resolved! Hub3 Modem Mode Repeated Issue

People help and advice required once again with the Hub3 modem mode. After the successful resolution to my initial problem on or around  3/3/23 the Hub modem mode behaved itself and the 3rd party router TP-Link Deco S4 providing improved WiFi speed a...

mermaids by On our wavelength
  • 5 replies
  • 0 kudos

Wi-Fi pods

I have one pod downstairs but need another for upstairs, keep trying to call in or then getting asked to WhatsApp and then wait and nobody replies.Any ideas on getting another POD?

JJM75 by Joining in
  • 2 replies
  • 0 kudos

Permanent red light on router

My router has a permanent red light but Internet is working. Done all the checks, switching on and off and resetting. What else can I do?

Mo18 by Joining in
  • 9 replies
  • 0 kudos