Recent DiscussionsHub 5 password I've never had a problem accessing my router before until today that is. My problem stems from the fact when the engineer replaced the hub he left the ID plate with wi fi password from the old one, ...Issue with my works laptop/VPN Hi, I have a hub 5 and get speeds of 350mbps using my phone, but when I’m using my works laptop it keeps crashing. My IT department have advised that VM are not letting my connection pass-through. ...Red Light on hub 3 Hi I've had a solid Red light on my hub 3 for just over 24 hours. I checked the cables and run a diagnostic check and the temperature is normal. I've also done a pinhole reset, can anyone help please...VM Connect App and Hub5 Since my Hub3 was replaced a few weeks ago by a new Hub5, the VM Connect App has stopped working properly. The Connect App doesn’t show my WiFi details, or my Network Devices (other than with a...SolvedBroadband Crashing regularly early morning My broadband is crashing on a regular basis early morning. It doesn't automatically reset after these crashes with the hub requiring a manual reset. A replacement hub provided by Virgin shows same ...Broadband keeps disconnecting. My broadband has kept dropping out until I have reset my hub, tonight I have noticed the power button on the hub is faulty, when switched back on you notice the white light on the front of the hub go...VM Connect app I’m not able to do speed tests on my CM Connect app, it’s all showing as connected but I can’t seem to connect to the hub to do the speed test Virgin Media Hub no longer working Hi, My Hub 5 is no longer working. I have tried turning it off and on again, but during boot up it seems to get stuck at the flashing green light. I believe this is supposed to be a download of a so...Hub 3 reduced speed, possible outage, red LED Hi there, Issues started this morning. Speed tests over WiFi and hard cable were showing around 90Mbps when it normally is around 250Mbps. I rebooted my Deco mesh network and when retesting had the ...XGS-PON FTTP Installation Issues Hi, has anyone else who’s recently had XGS-PON FTTP installed experienced problems with the Hub 5x failing to obtain an IP address from Virgin Media’s network? My install and activation was schedule...
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