POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
So since I’ve changed over to Virgin. My laptop has been having issues staying connected. When it disconnects the option to turn on the internet isn’t there, and my laptop thinks I’m connected via Ethernet (says to plug back in connection) The wifi ...
Hi I have the same issue with my hub. I've tried everything that was said above but the red light is still on! This has been happening for the past 3 days, the internet is still working but I do not want to leave it any longer as I need my internet t...
Hello, since yesterday, i have had random outages. I currently have the M250 package, but will suddenly get no higher than 3 mbps. I have rebooted and reset my router multiple times and made sure all the wires are in securely but to no avail. I have ...
Wi-Fi keeps dropping for seconds or minutes. Makes streaming a nightmare. Really irritating when trying to watch TV. In the last 30 mins connection has been lost 4 times.Had a new HUB 3 router and 2 engineer visits. The last engineer said the signal...
I was having bad connection and kept on connecting to the pod furthest from me. I accidentally removed the pod and now in the app says I have no pod to activate. How can I install the old Wi-Fi pod.
My Internet keeps cutting out the ligh on it is dim white it then goes bright white then flashes for about 10 seconds gose back to bright white then dim white, it's OK for about an hour then dose whole thing again it has been doing it for a few days ...
We had a power cut last night and now the router wont turn on. There are no lights or anything. Ive tried it in several plugs in the house and nothing seems to happen. I think it might be dead.
broadband can be fix in my are today est till 4pm ???????!!!!! how the hek i can work and what the hell i can do till 4pm?
Hello,My internet has been out for a few hours now, ran the diagnostic test "routine" on my Hub3 and after going round in circles have ended up with this message "Sorry we cant run a test on your services right now".Hub is just sat there with it's li...
Ever since I upgraded to 1GB Im always getting this error message on the network logs. Each time this happens I lose internet connectivity from between 5 minutes to 1.5 hours (as was the case yesterday which has prompted me to now raise AGAIN). I s...
