Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Cannot access Hub 4 Ui with 192.168.0.1
Hub 4 UI access with ethernet connected desktop is broken I have tried all suggested fixes from various forums and it seems to get access needs a reset or reboot to get initial access then after this it just goes back to webpage not responding at nex...
Poor WiFi coverage in house - how can I order the WiFi pods?
Hi, Been through the app to Home Scan, discovered the coverage is poor in some rooms and I'm eligible for free WiFi pods as a Volt customer. It is, however, very unclear where I can actually order these. Can anyone point in the right direction? Cheer...
Resolved! Disney plus error code 73
So I am a little annoyedafter returning home on Saturday with my autistic child I went to use the Disney plus app on his tv to be greeted with error code 73 contact Disney plus.i then spent the best part of an hour going through all there checks incl...
Re: Permanent red light on router
Hi Daniel,I too have been having the same issue, tried all the suggestions and when I called I got the same response as Morag above.Could you please help resolve this. I think I need a new router.Regards
Red light on hub
My virgin media hub has had a red light constantly on for over 6 months. I called the help desk a few weeks back who advised there was nothing they could do as we still had internet. Although we do have internet it is very temperamental and is consta...
Locked replys/Arris sorry super hub
This post is kind of saying you shouldn’t be promised a certain mb wifi speed in every room r they will give you the £100 or how much it was the wifi vm promise thing  luckily it’s not true omni direction cheap antennas and cut down versions of hubs ...
Resolved! Hub 5 isn't using WiFi 6
I received and set up my new Hub 5 a couple weeks ago, and for the first hour the little number 6 showed up next to the WiFi signal indicator. It was there for about an hour and hasn't been seen since. Looking at the stats it says WiFi 5.Any ideas on...
Unable to connect to split Wifi
I managed to split my Wifi down to 2.4g and 5g and both showed on devices, but I couldn't connect to either of them - it just kept failing - anyone help
Resolved! Disconnecting every 5-10mins
Hello I’m having a big issue with internet. It’s a new broadband, last week was perfectly fine no even one drop but for last 3 days my internet is down every 5-10mins for like 1-2mins. WiFi and Ethernet connection, I got Hub 5. When I’m pinging anyth...
Resolved! Hub 3.0 orange light
Have studied other posts and done all suggestions to no avail. Orange light and wifi unstable and today kicked out of everything and my guest wifi disappeared completely( I use guestwifi for my tv/ sky a and mini boxes only) , diagnostic check says h...
