Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Fraudulent charges

Omg only been with virgin 2 weeks and I have sent several complaints mostly recently,  they told me I needed a WiFi pod, don't worry it's free of charge,  then I get a change of contact for an additional £8. I raise a complaint they said they have re...

Ezzavon by Joining in
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Virgin Media with BT Wholehome Discs

Hi - I am moving from BT to VM.  I currently have BT Wholehome discs set-up to provide good wifi coverage across my home and ideally I'd like to keep that set-up to avoid spending money on new discs and reconnecting many devices to the wifi again.Am ...

dk1uk by Joining in
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Broadband/Telephone Outage

Last night my internet and phone service went down at 02:30 (12/11/2023). Done all the usually troubleshooting (pin reset etc) but still have blinking red LED on router -- also had difficulties with the phone app trying to get on with my mobile servi...

daryl-t by Tuning in
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Flashing Red Hub 4

Can anyone be of any help since ave been cut off when calling up and the live chat hasnt been much help regarding the issue i have. My Hub 4 has been fine since i got virgin january 2022, but at some point today after i left this morning it went from...

New hub 5, new WiFi pod

Had to call out a vm technician as Internet kept dropping out. He changed me to a hub 5. Everything working fine, however have a new WiFi pod coming, and as of today the vm connect app won't find my hub. So how am I going to connect the pod to the hu...

Vix3ng by Joining in
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Need WiFi Pod for 5x Router

Hi All,I recommend Virgin to my neighbours, but given it’s the same type of house same layout they have the same issue as me and need a wife pod. To get a wifi pod I almost had to cancel the contract.This message is sent from my neighbours account.Th...

Daria13 by Just joined
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Unknown Samsung device connected to Wi-Fi

I noticed a while ago an unknown Samsung device showing as connected on 2.4G at a very low speed on my hub 5 so I changed the Wi-Fi password and it's still connected, every other device disconnected, how can this unknown device still be connected aft...

adish11 by Joining in
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Resolved! Re: Red light on hub 3

I have the same issue: My hub 3 is showing a red power light instead of the usual white power light. It is solid red but the hub is not overheating and is kept in open space.Phoned customer support. They checked my broadband connection and said a it ...

Network access: Not allowed

I havent been able to connect to the internet since my installation date 3 days ago (look at my previous post) I have decided to call them up and cancel unless they can reslove my problem. But in the meantime I have done some digging around and have ...

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SALYOUS by Joining in
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  • 1 kudos