Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin seem unable to upate my account
I upgraded my package two weeks ago ...increasing broadband from 500mb to 1gb. New hub 5 arrived on Saturday but wouldn't activate ..on Sunday they tried to activate but speed was still 500mb ..tonight I check my account and it still says I'm on 500m...
Best option for poor wifi coverage
Hi everyone, so i have my router in the middle of the house, yet i cant get a good signal at all to my PC in the office -My speed direct from the hub (Virgin 5x Hub) is 520mbTP Powerline giving me only 38mb via ethernet (CAT 7 Cables), although my Po...
RED LIGHT on hub3
As title suggests, Hub3(router mode),has a permanent red light showing,although never had issues before,with hub in same ventilated location as normal.Hub doesn't seem warm to touch,and internet fine at moment,though last couple of days has seen a dr...
Humax
Hi folks I am looking to buy a Humax Freeview box for my daughter. Would this work on WiFi. We have the 500mb and quite a good signal in her room. Thanks
Broadband not working
Help, router not working need engineer ASAP. Cant book through my virgin media.
Hub 4 & Connect app.
Hi allHere we go again. For ages now the connect app has been working fine. A few days ago the hub 4 done a reboot during the day for some reason. Since then the connect app can no longer find the hub4. I also cannot access the hub direct by using 19...
Hub 4 Password
Hi, I have had problems with accessing my Hub 4I changed the password from the default on to one of mine, however I've forgotten it and now can't access my VM Hub 4Any ideas how i can access it? Thanks
Connect app won’t find hub 3
Hi I have just installed my Hub 3 today and when I try to connect the Virgin connect app it keeps saying “ we can’t find your Hub “ . I’ve uninstalled the app a few times and rebooted the hub but still getting the same message. Using iPhone 13
connect app
It won't let me pause devices, I have kids and I want to pause there devices at night so they get a goodnight sleep
Frequent Packet Drops/Loss - SYNC Timing Syncronisation Failure?
I had posted in the gaming support, but felt that a more detailed post here is likely to get a better response.For a considerable length of time - probably at least 9 months, if not more - I have been suffering from frequent but irregular packetloss ...
