Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Solid red light on Hub 3
I have a solid red light on my Hub 3.Having read through other posts with the same issues, I can confirm that:- It is in a well ventilated position- I have tried a 'pinhole' reset.The red light remains - please advise.Many thanks,Jon
Network log
3.0 Downstream channels Time Priority Description23-12-2023 16:35:46noticeCM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1...
Upgrade to hub5 and WiFi pods not working
Upgraded to the Gigi with the hub 5 and now I can’t get internet in my house as the WiFi pods are not connecting. Any help would be appreciated
How to get Wi-Fi Pods reset?
Just another issue with Virgin. Same as the other new hub and pod doesn't work.
No internet service
Can somebody tell me pleas why there is no internet connection on virgin media
Internet dropping out
Hi I am hoping someone can help, i have a hub 3 and the internet keeps dropping out. I have checked the service status and all is fine with broadband and phone but tv issues. I have restarted the hub twice,the second time it took about 40mins to load...
Advice around boosting wireless strength after building work
Hi all,We're currently on the Ultimate Volt bundle with Virgin Media and getting download speeds of 1146 Mbps at the Hub, and around 222 Mbps when testing WiFi speed in the same room. Obviously this dips in other areas of the house but generally, th...
TP Link Slow and Unusable speed
Hii have virgin fibre 250 and a power line adapter into my garden room using TP link Av1300. This was working fine until relatively recently, and i now get unusable speeds of less than 1MB. Can anyone advise a way of correcting this
Black spot scanner error
Hi I need to scan black spots to order WiFi extenders but I keep getting an error. I have cleared cache etc but can't seem to get it to work.Any advice would be greatly appreciatedThank you
Black Wifi Pods
Hi All, So I have the Gig line and do have some spots in the house that I want to improve the connection. I know with this package I get the black Wifi pods. How do I get hold of them without going through the whole tech support line?
