Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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T3 time out

 hey I’m continuing to see these no ranging response received-T3 time-out in my network log my connection when I’m trying to play my Xbox is really bad and it’s connected with a cat 6 Ethernet cable it’s been like this for 7 months now had about 10 e...

Craig04 by Joining in
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Once again Virgin media services sucks

So once again Virgin media internet its dropping off causing connections issues or no internet at all. Well its no good if you offer high speed on download and upload but on a week of 7 days we can use ur internet just 3 days..the rest of 4 are issue...

Kattivix by On our wavelength
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  • 0 kudos

Can't access betting app

For some reason I cannot get on my betting app over mobile data or if using different wifi for example my works fine at home with my wifi on but as soon as I leave the house it stops working and says I'm in another country can anyone help....

Wi Fi speed drop

HiMy wi fi speed is 270 mb.Every day now i have to reset it with a pen because it drops to 25mb.I have phoned customer support who have checked it and reset it their end saying its ok.. Unplugged it, you name it.There are no fault lights. After the p...

Marlman1 by Joining in
  • 2 replies
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Can't log into 3 Hub

Hi Virgin Community, I have the hub 3, I need to log into my hub and change the advanced setting due to WIFI issues, some of my devises are having problems connecting.I have tried logging in with the smaller password on the back, which is not working...

CJ101 by Joining in
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Hub5 what to do with it?

So due to a strange set of circumstances the Hub5 simply wasn't compatible with my house.It would produce ~600mbps download for 15 mins, go offline for 30s then come back with 1-2 Mbps every time until restart. For context I was paying for 1gbps spee...

aquino by Joining in
  • 3 replies
  • 0 kudos

Promised hub upgrade and same hub 3 just received!

As the title says, I telephoned yesterday, spoke to customer service who promised hub upgrade and whilst it was delivered very quickly, it’s the same hub 3 I already have!!Had an engineer out today to resolve ongoing tv/wifi issues - he replaced our ...