UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
My wifi keeps cutting out a lot, is this because it gets turned off every night? I’ve looked it up and I’ve seen mixed responses saying you should keep it on and it being fine to turn off. Does anyone else get this problem?
Now having trouble with the VM Connect App not being able to find my Hub 5.Under the Broadband Tab for My Network I get a dialogue box at the top of the screen under My Network that reads..."Hub not foundWe can't find your Hub.Please follow these ste...
Hi, my Connect app can’t find my hub. Everything else is connected and working. I’ve turned mobile data off. Can anyone help? I’ve already deleted and reinstalled the app. It was worked ok until we had an outage a couple of weeks ago
hello, I am experiencing significant performance issues with my connection.I had been posting on the forum earlier with no changes to my state and was told to post again as nothing could be done for me...Below information1Gig and my speed test (cable...
I like a bit more information please as to why the HUB 5 is failing so I can chase down reasonable compensation and / or get a contract release on other VM accounts we have before I attempt another disastrous upgrade from 3 to 5 at other properties.B...
Hello everyone,I am experiencing a very strange problem, which I believe is due to a faulty Hub 5.In short: every device connected to Hub (both wireless and wired), gets the wrong Gateway/Router IP Address (192.168.0.102 instead of 192.168.0.1) and t...
Over the last few weeks my Hub 4 will reset itself periodically, it just goes off and then reboots. Usually in the evening, it has just done it, about 19:15, very annoying. Has anyone else suffered with this with a Hub 4? I am on the full package ...
F010694629For goodness sake Virgin - just HOW many more outrages do we have to put up with in CR2 9DQ?? In the past 6 months I can count almost TEN different occasions whereby this post code has had an outrage - this can’t go on. It’s absolutely ridi...
Hi, for the last couple off nights around midnight ish my internet has gone out so tonight I’ve tried turning it off at the wall and even put a pin in the back to reset but now all I have is a blue flashing light on the hub. Any idea what is causing ...
I need to move my wifi box to a different location in my house, do virgin charge to move it? [MOD EDIT: Subject title changed for clarity]
