UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi,I have exactly the same problem as Wanboy 421. No issue with speed or connection but a solid red light showing on my hub 3.I have two V6 boxes, both Wi-Fi connected, and the hub is in open air close to one of the V6 boxes, and slightly warm to the...
What is the process for escalating a complaint, I'm at present going around in circles.I purposely changed my internet package to give me a higher speed to 500 Mbps, Volted up to 1 Gbps so that I can benefit from guaranteed wifi throughout the house ...
A friend and I were trying to play on the same wi fi network the same game against each other, yet it is literally unplayable and consistently freezes with lag and error icons.There is no issue with the network, speed tests show a very low latency an...
I am trying to help my daughter with her Virgin broadband. The wifi continually drops out. She has bought a Mesh Deco E4 system, however setting up does not seem straightforward.Mesh say that there is no need to put the hub into Modem mode and in ans...
Splodgie Tuning in yesterday Dose look correct, I cannot game online without the games crashing out all the time.My download latency should be around 50, but it's 205 to 350 most of the time on a broad band speed test. Add tag...
The SS7 area has no had no wifi Since May 19th at 10am. I have friends in SS8 and SS15 who also have no internet access with Virgin Media.The status tracker keeps getting delayed further and further. Can someone at Virgin give us a real update on wha...
Morning,so after finally sorting the issue I had on Saturday (it was a faulty cable), I enjoyed two days of speedy reliable internet until this morning. Lots of drop-outs, and a BQM that looks pretty wild. It seems to have started while everyone in t...
There's a red light instead of a white power light on my hub. I still have internet, the hub is well ventilated and doesn't feel hot. I've tried unplugging and reconnecting.
Hi there,My WiFi does not reach the second bedroom or the kitchen of my house. The way the house is setup, means that we have to have our router right at the front.I'd like to have some boosters ordered so I can make sure we have full coverage throug...
Like others I have a permanent red light on my hub 3. The hub is in a well ventilated location and is not hot. Tried resetting hub but it makes no difference. Tried contacting technical support but can't speak to anyone to explain the problem so don'...
