Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Compatibility
I’ve just bought a ZyXEL WX3401 access point and wondering if it’s compatible with the Virgin Media Hub5 wirelessly
2gig for RoFG and DOCSIS 3.1
Hello,To avoid confusion this is not a rant or speculation on when/if gig2 comes to RoFG and DOCSIS 3.1 however I do have some questions.I saw on the VM Reddit page stating they will NOT be bringing gig 2 to RoFG and DOCSIS 3.1, does anyone have any ...
Need to order another wi fi pod please
Hi have one wi fi pod connection was good , now it’s fair tried a reboot still the same please can I order another wi fi pod please
How can I return the router in as good a condition as possible
As is widely discussed here, there's nothing that makes you want to legalize arson against corporate offices more than attempting to leave Virgin Broadband.I have now learned to my extreme /pleasure/ that Virgin retains the power to charge me £65 for...
Cant get wifi pod
Going round in circles trying to geta wifi pod!Got a result of 1mbps in my sons bedroom (and this is when ive even managed to get onto the app the connection is so poor!) And it said...."everything looks great".An engineer was out. Checked everything...
5months of non stop problems and still no resolution.
I have had internet crashes upwards of 5x per day for the last 5 months and do not get the speeds that I pay for, I have contacted virgin media countless times and had 4 engineers come out to try and resolve the problem and its still not been resolve...
Resolved! Intermittent internet connection
Hi, I got 2 weeks ago a replacement hub from hub 2 to hub 3. The internet was intermittent on hub 2 and that is why I got hub 3. The problem is still occuring. It is not WiFi issue, even on Ethernet the connection goes down. Network Status shows issu...
Re: Boosters not connecting to hub
Hi I’m having exactly the same issue and have been on a call with someone for 25 mins with no resolution. I’m losing a lot of working time and this is very frustrating as it’s obviously an issue with many people. I would appreciate someone fixing it ...
Cloud lost connection
Alarm system - my alarm control panel is connected to my Virgin router but not polling to a third party cloud and showing a "FULL NETWORK" message on the diagnostic menu.They have checked all settings within the alarm control panel which have not cha...
Resolved! MS Teams freezing outward AV
HiRecently I am having connection issues in my office via hub/single pod.I receive incoming audio video from others on the call (good quality stream) but when I try to talk users report that I'm frozen and unable to hear me.Ive noticed connection swi...
