Recent DiscussionsPods speed Hey all, so have 125 volted to 250mb When doing speedtest near router get nearabout 260-290 but when checking downstairs max i get is about 75ish. Have 3 pods, 1 upstairs and 2 downstairs and just n...Intermittent connection I’ve been having this issue for months where my connection is perfect for maybe a few days to sometimes over a week, then it will just completely disconnect for hours, for days if not weeks. I’...Overall poor speed and connection Recently joined Virgin on Gig connection and worked fine for a day or so and now the speed is constantly dropping and if more than one device uses the WiFi it starts dropping out. Countless times o...Power level and errors So, my Internet in my eyes been fine, I haven't noticed any dips or stuff, only when using remote play had a bit of lag. But anyway, after looking at something I had no idea what was, I finally co...Hub5 2.4g cameras and sockets not working So within the last 7 days my wifi cameras and also my smart plugs have all stopped working which previously have been working fine for ages which are all 2.4g. Is this due to virgin upgrading someth...Ref: connect app Is there another way to pause devices on hub as the connect app just keeps causing problems with changing settings on hub 4. Thank you Red light on router permanently on Hi - my router has started misbehaving today and now displays a permanent red light. I am still getting broadband but my download speed has reduced to almost half normal speed. I have tried all of th...Too Many Disconnections! Back again, in desperation! I've been having problems for months, but in the last few weeks it has become progressively worse. After an engineer visit new Hub 5 and (apparently!) a new connection at...No internet and intermittent internet since 13 November Since 13 November I have had either no internet or intermittent internet. First outage on 13 November following a storm resulted in 3 new hubs, 3 ONU boxes, 5 engineers to confirm a network issue. In...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...
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