POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello all, just had an issue crop up over the last few days if anyone can help? Never had this before, I seem to have acquired a guest WiFi on my WiFi connection, I’ve logged into a VM connect and guest wifi is switched off. I’ve tried switching it o...
Recently had an electric power cut and Virgin had a reported fault in my area. Since then I cannot get any internet on my desktop computer although I still have TV and phone. Have rebooted the PC.
My Hub 3 is over 5 years old. I keep losing connection and Streaming TV keeps buffering and it has a constant Red light. I have done a pin hole reset but the issues are not resolved. The hub is in a cool ventilated area. I think I need a new hub.
I’m having trouble pairing smart Callex smart lightbulbs and the Sonoff device. when I’m pairing mode they can’t pair. they do pair with my old wifi booster with an old ssid
Hi All,I signed up for GIG1 internet and had the router delivered last week, and after having to get a technician out to install a virgin wall socket for us, we have the Hub 5 set up now.We live in a flat with thick walls and as such the signal from ...
When connected to my broadband at home I get ‘access denied’ or ‘oops something went wrong’ when I try to connect to ‘very’ website and ‘go outdoors’ website (both uk based shops) if I switch off wi-if and use my mobile data it connects with no probl...
Can anyone help with WiFi cutting out randomly all day today.
The red light is constantly on. I have rebooted hub with no effect (including pin hole reset). Some wifi devices are still connected but wifi is sometimes unavailable. The hub is well ventilated and in an open location.
evening My hub 3.0 is showing a solid red light. The hub is working correctly and is not overheating as the vents are clear.I have tried a reset and restart of the hub several times and no joy.Can anyone advise how to help please?
Hi. Another red light permenantly on, on my router post! Service is working fine, but it a red light cant be good news? Have tried the pin hole reboot but to no effect. Hub isnt any warmer than I would expect and is a well ventilated area. Hopefully ...
