Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Google and Bing think I'm in Dublin
I'm in Stafford in The Midlands, but for some reason, Google and Bing both detect me as being in Dublin, so unless I manually set my location, it gives me location-based results for Dublin, not Stafford. My IP address changed a few weeks ago, so I th...
New laptop - connects but no internet - desperate, help!
Hi there,Really looking for help as I've tried everything I've read in here and no luck.I got a new laptop even before I set up the account on it, when it asks you to connect to a WIFI (windows set up) my own internet would connect to it but it would...
Can i get a technician out please - ethernet connection drops
keep getting the same warning message as other people and the cause has been bad wiring 95% of the time i cant find anywhere to book an appointment with a technician please can someone on here schedule a visit as the mobile number i rang was just ai ...
Virgin Fibre + Deco Mesh
Hi All, I switched to Virgin Fibre yesterday, and the lovely engineer recommended the TP link deco mesh system to me, and so I took his advice and ordered a two tower system which I managed to install pretty easily. My question is, should I now Conn...
Ongoing broadband and intermittent connection issues
Hi AllI have already posted about this problem which has been ongoing since February but do not seem to be getting anywhere. My V6 box constantly disconnects from the internet and white up and down arrows appear static on the panel on the V6 box so I...
Resolved! Network Routing problem
Hi there,I'm currently having a bit of an issue with any device in my house connecting through the VM router that I have. I've tried resetting it entirely and leaving it as default and i've tried changing my dns to avoid VM's DNS to 1.1.1.1 / 1.0.0.1...
I have a WiFi pod which I cannot setup due to the app not working.
  I too keep having this issue. I have a WiFi pod which I cannot setup due to the app not working. When you call tech support they ask you to open the app and start a diagnostics (the app does not work) yes I have tried re-installing the app I have...
Repeated intermittent outages - can I leave?
We recently signed up to Virgin (over 14 days ago, annoyingly), and since we have been using it we have had repeated outages, at least once every couple of days. we've checked the service in the area, and when we can get the checker to work it usuall...
Connection Drops - Hub 5
Hi All I have had VM for a while but have recently changed to using it as my main connection. I had my hub4 swapped for a 5 and since I have set it all live I have been seeing connection drops at least a few times a week, usually few times a day. It ...
Will Hub5 wifi calling work with any mobile provider
I currently have O2 as my mobile provider but might change in a few months. Currently my phone uses my Hub to provide wifi calling when the signal requires and I wondered will that still be available if I change from O2 to another mobile provider?
