Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Constant Disconnects - US profile assignment change

As the title suggests over the last few days I've been plagued by constant disconnects that last a long while. I'm tethering off my mobile phone to post this as my broadband won't load any pages - effectively the connection is unusable in its current...

chr120 by Joining in
  • 4 replies
  • 0 kudos

Resolved! White WiFi pod Clarification needed

Hi there,I've just got a white WiFi pod, plugged it in etc.  I've noticed my %Ghz SSID option has disappeared from my list of available networks, 2.4 Ghz is available but the speed is less than I was getting before going to the 250 Ghz Volt connectio...

soxer123 by On our wavelength
  • 9 replies
  • 0 kudos

Resolved! bad signal

Just moved from a house to a flat and upgraded my package to Volt/M350 and now i hardly get any signal strength in my office(bedroom).  Its driving me mad, I work from home and the signal keeps dropping out.  The hub is in my lounge and my bedroom/of...

Loss of sync outages

Last few days especially in the evening after 6pm getting very intermittent service on what was a very stable connection.Have tried the usual, checked all cables, put them back in etc. Powered off Hub etc.Currently in modem mode and has been since in...

WiFi Pod ordering

Why is it so difficult to order and receive WiFi pods? Every time I try by phone or online I’m promised the order has been made and will be with me in 3 to 5 days, then nothing and repeat. Is there an easier way? It’s almost like Virgin Media don’t w...

Ianpl by Tuning in
  • 7 replies
  • 0 kudos

Broadband issues & getting nowhere with virgin.

Hi all,im coming here as a last resort as I’ve ran out of ideas. I started having issues with my internet around end of November / beginning of December I first raised the issues to virgin 1st December where they tried some remote fixes which if anyt...

Security warning after IOS 17 update

I have an issue with WIFi on my phone since I updated to IOS 17.2.1. I now get a privacy warning (see pic below). I have a hub 3. I am not tech savvy and have no idea what this means. Can anybody give me a step by step answer as to how I can fix this...



After ringing / online chat / messaging / emailing : and writing a letter to Virgin, I find myself here for the first time. I had easily received the worst service imaginable from Virgin since the start of December last year.simply put they have LIED...

WiFi outage

Broadband keeps dropping out Tn233ja ashford..Any update as to when this fault is going to be rectified ? Intermittent since yesterday lunchtime.