UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi, My external cover box has been removed. I've covered it with a bag at the moment can I get a replacement please.
Was supposed to have Virgin installed on 28th February 2023. The engineer came and installed all the connections and equipment. To date I have internet but no connection. I have had 4 technician visits including 2 fault technicians, spoken with the f...
Hi I’m using a Wi-Fi pod in my study plugged and connecting to my Mac via ethernet . I appear to get signal drop outs every 5-10 minutes which I’ve tracked using a monitoring tool. The signal appears strong
Hi - have had longstanding issues of broadband just dropping out at variable frequencies from every few hours to every few minutes. The outage lasts seconds to hours. On repeat testing of the network it says all is fine (except for once where is said...
Hi all, i have a virgin powerline adaptor connected to hub 4, have had it for quite a while now and usualy no problems, but today the laptop in bedroom wont work via ethernet, the lights on one by hub shows top 2 lights green, other in bed has all 3 ...
I can’t get the virgin connect to connect with my hub 4
About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Virgin said it was the new software update colour. After many resets the broadband would start again then a few hours/days lose the signal. The first eng...
Hi. I'm a volt customer and therefore I believe I understand I can have up to 3 free wifi pods. I have use the Virgin Media Connect app and tested each room. All results are "great", except one room where the result is "poor" (download speed = 0 M...
The red light is continuously on! Our router is Hub 3.0 and recently for the past week it shows a continuous red light. The router has been sitting on the same shelf in the hallway since we joined Virgin in July. The red light has only come on in ...
Hub 4 in modem mode, tp-link router connected all running fine but cannot access the hub4 config page. Tried 192.168.100.1 and just times out...
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