Recent DiscussionsFirst wifi pod has not given my house full coverage (Gig1 package) I have just moved into a new house which has struggled for connection throughout the house. We had a wifi pod delivered which has partially improved the issue but there are still areas of the house w...Hub not found in Connect app I am trying to resolve wifi issues using the VM Connect app but it showing ‘Hub not Found’. I have tried rebooting the Hub, deleting the app and reinstalling it after rebooting my phone but no luck. ...Atom restart failure Hi hub 3, I keep getting frequent disconnects which aligns to green WiFi light flashing. Running the test I get "intermittent issues reported" but then they resolve. looking at logs I have a lot o...SolvedWiFi Dropping out Since moving to my new house, my wifi keeps dropping out. I've had 2 engineers out so far, cables checked, Hub changed, still having issues .... any ideas from anyone to help? Paul B WiFi booster failed My WiFi booster now fails to light up. when plugged in there are no lights on the front.. anyone have any ideas and will virgin replace or repair? thanks Hub 4 or Hub 5 in modem mode. I have 1Gig Internet and a mesh system so I'm using my hub 4 in modem mode. Is there any difference between hub 4 and hub 5 when used in modem mode. No internet in CR2 I have a Hub 4 with a solid white light but have no internet as of 1 hour ago. Rebooting the Hub makes no difference and also trying to do a pin hole reset also doesn’t reset the Hub - the ligh...UGREEN NAS & HUB5 Anyone currently using a UGREEN NAS (I'm currently looking at the 4800+). I've read of issues with the Virgin Hub 5 relating to setup and remote access in particular. Any tips/advice would be great...Wifi Pod required I'm setting up an office in my conservatory and have to rely on wifi. I've run a test using the app. It's hit and miss whether it connects at all, but when I do get a signal and run the test, it show...Internet stuttering Hi there, my broadband sometimes does lots of little interruptions, each one lasting less than a second. It's usually the sound only but sometimes it's the picture too. After one or two router restar...
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