Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I need to order a WiFi pod!
I'm going round in circles here...I have recently upgraded to the 1gig volt package.I have set up the new hub 5 router and have good reception close to the Hub 5, but have poor WiFi in the kitchen at the back of the house.In 'my virgin media' account...
Re: How do I order the Wi-Fi pods?
Kath sorry to jump on the message, I’m interested in a pod too as part of my package. Can I look to have one arranged please. Thanks
Longer coax cable
Hello, I’ve had Gig1 wifi for some time now and have been meaning to enquire about getting a coax cable extension to have the router moved to a more suitable place in the home. I am unable to make phone calls due to the hours I work, is there a live ...
Advertising avg speeds of 1130Mbps for Gig 1 when most people have a hub 4
How can Virginmedia keep boasting (and advertising) of average download speeds of 1130 Mpbps when it seems that large numbers of their customers on the 1Gig package still have Hub 4s that are only capable of the same max speeds offered by their compe...
Internet hub is resetting itself every 10 minutes
We have had Virgin installed into our house and have had nothing but trouble with it since we made the switch.Multiple engineers, multiple new hubs, all wires changed and so many resets it beggars belief yet the hub still decides it needs to reset it...
WiFi pod flashing red
My WiFi keeps dropping out and one of my pods is continuously flashing red , I have tried many times calling up for support and all I keep being told it’s fine to reboot the router and all will be ok. Can someone assist to save me calling all the tim...
Resolved! Best settings for using TPlink Deco
Having VM (Nexfibre) installed today for the first time. I currently have an rubbish copper openreach line, with Vodafone hub used as a switch/router but no wifi and then TP link deco (M4?) doing the mesh wifi that I do not want to lose. TV, xbox etc...
WiFi pods - help needed
Hello - can someone from VM please help me order my first WiFi pod? I’m getting poor / no connection in parts of my house and the Connect app is sending me round in circles. Can someone please help me with the order? many thanks
I keep dropping connection, making gaming near impossible.
I am sorry for bothering but i need help. I keep dropping in and out with my connection, making gaming with friends near impossible. I have reset the hub, moved it, reseated the cables, did the thing with the disable auto channel stuff and i still ge...
Broadband connection dropping
Hello,On Friday 22nd of March, some time in the evening, my connection dropped out for around 1 minute, then came back. It has since happened every day since then, in the evenings. Sometimes every hour, sometimes 2 times per evening, but always every...
