Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

WiFi cuts off at midnight!!

So we are now day 3 of my internet cutting off at midnight and not coming back on till the following morning!!! literally same time every night! 12am. Most days it’s back on in the am but the other day it did not come back till 12pm which isn’t great...

How to order a booster?

Hi, how do you order a WiFi booster? It says to do it by the connect app, but that just sends you round in circles. 

Resolved! SuperHub 3.0 constant redlight

Hi AllMy SH3 developed a constant red light a few months back - it was not hot or badly ventilated plus the broadband worked.  Today it has cut out completely - VM diagnostics could not restart so I did this manually with a full reset without any suc...

Red light on router

Hi, a few days ago I noticed the main power light on my wifi router that is normally white is now just solid red. I have tried powering it off & on several times leaving it switched off for at least half an hour, as soon as the power is restored it g...

nth81 by Joining in
  • 2 replies
  • 0 kudos

Wifi pods issue when running wifi calling or VPN

Any advice appreciated. Qofi is generally great but when moving between APs I have problems specifically when doing EE wifi calling and or have a VPN running Calls / connections hang.My wifi pods are set for wired backhaul but not sure this is a cont...

UPP Customer

I am an UPP customer with 500Mbps/500Mbps, and am looking for information on whether to transfer to Virgin, or jump ship to an Openreach reseller.Virgin have offer me the same deal that I had from UPP (to a degree, as the upload speed is vastly lower...

CraigJK by Joining in
  • 3 replies
  • 0 kudos

VM Hub 5 Latency Spikes every Hour - 1Gb

Hi There. I've been a VM Customer for a long time. I've been a 1GB Customer for about 18 months now but recently my speeds were down so I investigated this and it turned out to be my third party TP Link Router. The Third party TP LInk Router was remo...

WiFi connected but no Internet hub 5.

I've just started having a problem where I'm getting connection to WiFi but no Internet.this only seems to be when connected to hub as my WiFi extender I have works fine.its a hub 5 I've tried resetting it and still have the same problem.ive also got...