Networking and WiFi
For queries with home networking and all things WiFi
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36803 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32876 Views
  • 17 replies
  • 42 kudos

Ordering pod

SpoilerHii I have tried using the app as I am not getting signal in my office. either it is no signal at which point the app says connect to WiFi of a very feint signaleither way it doesn’t let me thru to placing the order. I already have 1 pod for b...

LeeJ74 by Joining in
  • 240 Views
  • 1 replies
  • 0 kudos

Broadband outage - 24 hours

Hello, I have had total broadband outage for 24 hours (so far). Checked cabling, all secure and intact. Modern has the flashing green arrows icon, even after reboots.I have an engineer booked for tomorrow, but is there anything that can be checked fo...

nelios16 by Tuning in
  • 331 Views
  • 2 replies
  • 0 kudos

Resolved! Pod not connecting

Hi we just got a new hub 3 as we had the solid red light but now our pod upstairs won't connect, it flashes white but when I scan through the app it can't find it. The engineer said just switch it on and it will connect after a short time. 

Can anyone help us get presale tickets?

Hi everyone,Me and my partner are extremely interested in going to the League of Legends Worlds finals in London this november. They’re offering a presale for O2/Virgin Media customers on wednesday the 14th of August at 09:30 AM. We were wondering if...

urend by Joining in
  • 535 Views
  • 0 replies
  • 0 kudos

Blackspot

When I had my fibre installed last month the engineer said if I had any blackspots that I could get pods to help for free of charge, I have 2 blackspots 1 in the upstairs rear of the house bedroom and the kitchen, I've done the scan and it shows low ...

Upgrade & customer support what is the point?

My recent encounter with Virginmedia has left me deeply disappointed and frustrated. As a customer eagerly awaiting an upgrade to my internet service, I was met with incompetence, rudeness, and an utter lack of empathy from their customer service tea...

WiFi Pod is overheating and producing a whining noise

Our WiFi Pod overheats and produces a whining noise constantly. Turning it off for a day then starting it up again doesn’t help. We have made sure it is free of dust, but that makes no difference either. We are going on holiday soon, so we’re going t...

franhar by Joining in
  • 430 Views
  • 5 replies
  • 0 kudos

Relocate cables

HiI need to change where the Wi-Fi cables come into my home.  Can I book an engineer to relocate them?

busybees by Joining in
  • 228 Views
  • 3 replies
  • 0 kudos
Most Kudos today