POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hello everybody...Well, I think this topic is not exactly new but, anyway, it'd be great to get some advice from you.My VM Hub 3 is misbehaving two-three weeks now: duplicated IP address messages (it makes no sense as the DHCP server is up and runnin...
Hi, I was sent a Hub 5 in the post, hub is activated & it is working well.My single wifi pod no longer works though & in the connect app it says it is offline.The pod was working fine with the Hub 3 I had before.Does the pod need pairing with the new...
Hi, A few weeks ago a technician came because we had a box coming off the wall outside.What we didn't expect was that we'd have to move stuff around in our living room because apparently phone lines have to be plugged into the router.He did a few thi...
Good evening, My Hub 3 has stopped working altogether. There are no lights illuminating at allThe power adapter is fine, as it powers up an old hub, so the hub itself is faultyCan I request a replacement hub through here please? Thanks Chris
Might be the wrong “board” (sorry, first post) but I need my router to be moved across a room ie an extension to the coax that runs from the wall box to the splitter. Probably need about 10-12 m of cable as needs to go round the skirting. Can I do th...
Had V250 installed and was told by the sales advisor that this would be more than enough for gaming, streaming, cameras etc. previously had Sky which was 79mb at best so 250 would be ample. A couple of issues since January when installed but for the ...
I need to book a technician to move my wifi hub from upstairs to downstairs. The wifi signal is poor downstairs and need it to be improved for my ring doorbell. It was due to be moved last December for my phone landline and was cancelled at the last...
Within the past 4-5 weeks my internet has started to drop when gaming in particular and it has become unbarable to use. Here is the key information.Connection drops for 5-10 seconds perhaps 5-10x per hour (Getting worse over time)Using a HomeHub3 in ...
Hi - just upgraded from a hub 3 to hub 5 with 1 GB speed on Friday and had massive speed issues ever since. Generally fine in the early mornings and evenings but grinding down to <5Mbps during the day and sometimes not working at all. The hub 3 was...
Can someone from VM please contact me as I am unable to order my 1st WiFi pod via the connect app. I am on the volt 500 package so am eligible for the WiFi max guarantee.
