Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Resolved! Loss of connection
Have had no problems with broadband connection since having it fitted in December. The past week has been constant issues with loss of connection theoughout every evening and now today nothing at all. Have checked all of the cables and rebooted serva...
Resolved! WiFi Pod
I have Hub5 and 1 Pod, this morning my WiFi must have gone down and all smartplugs and Blink cameras have gone off line. I managed to get some back up but the ones that connected through the pod are still down. The Pod no longer shows up on my app an...
Resolved! Pods not working after moving house
HiWe told Virgin Media that we were moving house, and they said to take all of our equipments, and they will be installed at the new house .. All good we thought, but then the engineer turned up and said we were having all new equipment ... he instal...
Upload Speed Increase
I have 5 channels for Upload Speeds which are labeled as "0, 1, 2, 3, 4" I have had this for a while and engineers came to my area to do works. I had a chat with one of them and they said that it was to "help bring upload speeds to above 100mbps". Th...
NOTICE ATOM errors on my Super hub 3
Good EveningSince Sunday I have been having the following error NOTICE ATOM is restarted due to Kernel/oops panic as part of Self Healing Mechanism.The router has gone off 3 times since Sunday. Spoke to somebody on the phone today ran tests on the ro...
Had virgin install on 24/3/23 and its never worked
Does anybody know of any broadband providers that work in bury as virgin doesn't. Had it fitted on the 24 of March, had 5 technicians over a week and still nothing. Contact center is not very helpful can't get a number to call for help if anybody has...
HUB5 can’t connect
Had new hub5 2 weeks ago. Had issues engineer return so a pin reset issue with not having a fixed IP or something. Was fine. Same issues started again today, done a pin reset for 60s - initially fine now kicked me out and still see Wi-Fi signal on ph...
Ip blacklisted
Hi there I have signed up to the ecomms for hospital letters and everytime I try to log in I keep getting " FORBIDDEN You don't have permission to access this resource" I have emailed them and they are saying it is an ip address problem how can I so...
Internet Speed
Hi,hope you can assist me.I pay for Gig1 Fiber and up until recently, was getting close to this speed. In the last week or so, the speed has dropped to < 100Mb. Upload is consistently around 50Mb.My system is the Virgin Hub in Modem mode which is con...
