POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Can not connect my computer windows 7 to my hub5 router it's asking for an 8 digit pin which the hub5 does not have
Hi I’ve used Virgin connect to restrict wifi access to an Xbox. So paused it! When I unpause it, it’s says ‘something has gone wrong’ contact support but this brought me to this forum!any ideas anyone?
As said pretty self explanatory, seems to have recently happened in the past 2 days have set up a broadband monitor which can be found here: https://www.thinkbroadband.com/broadband/monitoring/quality/share/096f804cddf8874b48efb01771faf10d98ff4c18 il...
Hello - is there anybody out there who can advise me. I am typing on a phone. I have been with Virgin for around 2 years. I am in CB3 Cambridge. Have a Hub 3 router, which was not great, so, around a year ago, following advice on this very forum, I p...
Every hour or so, my internet connection will drop completely for a few minutes. The wifi signal remains consistent and strong, but there is no internet.Multiple engineers have been out and have replaced the router numerous times but this does not re...
Good afternoon. As the user name suggests I am acting on my Mum's behalf. Mum is no longer able to contact you herself and I hold full Power of Attorney for her affairs. I have cancelled her contract and need to return her equipment. I just want ...
Mine have stopped working too. Told to turn router off and on and it’s not worked. WiFi rubbish in parts of the house without them
My three wifi pods have all of a sudden started pulsing white (no connection). They have been fine for weeks.Hub 5 was installed a few weeks ago. Tech support reconnected them after they wouldn’t connect automatically after the Hub 3 was replaced.sim...
I have 3 white Wi-Fi pods and one of them seems to have stopped working completely. There is no light when it is first plugged in and I have tried changing to other sockets. My app is no longer seeing it either. I presume it has died. Has anyone else...
I have a wi fi bad spot in my house and I’ve spoken to virgin twice now to order a wi fi pod both times I’ve gone through the procedure to order one, first time I ordered it no confirmation was recieved rang again and was told one had not be ordered ...
