Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Red Light On Router

Ive tried eveything to resolve.Trying to phone with a fault is just not possible. Virgin really need to address this issue. Automated is not the future.

Hub 3 conflicting settings

HelloOn the Connect app it says my Hub 3 has conflicting settings and will not allow me to default to one of them as it comes up with a error. Because of this I am only getting approx. 280mbs wifi broadband instead of the usual 550mbs and my 3 pods w...

Red Light on Router

Hi I have had a continuous red router light for a few weeks now. It's been reset many times and cables disconnected.The router does not overheat Please can someone advise me on what to do next  

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! Ongoing Broadband Issues

Hi, we have been having major issues for what seems like forever, and I say forever because it's been so long that I cannot remember when this all started.Anyway, we have speed drops, intermittent disconnection issues, we are advised this is due to a...

what is wrong with the internet?

i dont know whats going on but the internet connection is absolute rubbish. every since we had virginmedia weve been having issues where randomly the internet connection goes out for maximum 5 minutes. we have to sit and wait until we are able to rec...

Hub on white bar, but doesn't work

So when the WiFi went down yesterday, I tried restarting my WiFi, doing all the unplugging, replugging in, restarting, etc. But no matter what I did, it never changed colour from white, and when it apparently went back up for everyone, it didn't for ...

Gibbyy by Joining in
  • 2 replies
  • 0 kudos

Pods not working with Hub 4

I have spent about 3 weeks now waiting for Virgin to fix the apparently widespread problem with my Hub 4 not connecting to my pods. This means I can't work properly from home because the signal is too weak to run video conferences from my office. I a...

tom1888 by On our wavelength
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  • 0 kudos

Resolved! Slow wifi

Im new toVM only had it 2 weeks but wifi is slow or non existant upstairs i had a booster with sky and it worked perfectly how do i get one with VM