Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! VM HUB3 incompatible with VPN operation!

When I started with VM I had 10Mbps Broadband and a HUB2.  Gradually they upgraded my speed I am now on M125 100Mbps.  Still on HUB3.  This is fine for me on my home user working.  However I am a volunteer at a local charity.  They use Active Directo...

grahamm77 by On our wavelength
  • 393 Views
  • 6 replies
  • 0 kudos

5x and White Wifi Pods

I have a 1G connection, Hub 5x and 3 white wifi pods.  This mostly works and I have a good connection in most of the house.  However, the problem comes when moving around. Apparently, according to the VM engineer, the white pods are not a Mesh soluti...

Sihill84 by Tuning in
  • 318 Views
  • 5 replies
  • 0 kudos

Hub returns

I have a hub 3 to return but I am paralysed following an accident so I can't go to the nearest yodel pick up point. How can I return the hub as requested by virgin. 

Work secure VPN performance issues

Hi,I'm currently having performance issues with my work secure VPN. When connected there is horrible lag and constant disconnections.I had the same issue for some time earlier in the year, which seemed to be resolved after a router reboot. I've carri...

gwiggy by Joining in
  • 205 Views
  • 3 replies
  • 0 kudos

Hub 3 red light

My hub 3 has had a red light on the bottom for a couple of months now...it works fine and have done numerous resets. Its well ventilated but warm not hot...should i worry?

Cancelling due to internet dropping out

How do I cancel? Frustrated as I’ve just recently had VM installed.Connection drops out regularly & that is even through an Ethernet connection.Supposed to be 1Gb get no where near that speed not even 500!Really disappointed!!

vixessex by Joining in
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  • 6 replies
  • 0 kudos

Gone away form

Hi,I have registered with vm and waiting for my broadband package. I have just received the email : “a gone away form has been received”. I really hope it won’t delay my delivery as I really need broadband urgently. Thank you in advance for your answ...

Wifi Blackspots

Hi, Recently joined VM after struggling with S*y for 18 months. I currently have the 1gb Volt package, but am getting nowhere near this. Even using the Samknows site, I get roughly 500-550mbs.In some rooms I get 100-150, I rang and spoke with VM Cust...