POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I recently contacted virgin media due to the lag of WiFi my house was getting and the people at virgin said they would make an appointment for pods to arrive but in the app nor the website it says I have no appointments and the pods have not arrived....
3 months later still awaiting a delivery of wifi pods 8 promises of delivery all failed now on 9th upto now taken readings 3 times of speeds told by 3 different agents that pods will sort out the problem. Wasted a day off work for promised delivery. ...
the wifi in my house doesn’t reach every room and in most rooms is really bad. we’ve called multiple times to fix it and they said it’s fixed but it’s just not. recently i found that if it’s below a certain threshold (which it is) we can request 3 fr...
I've just had a Hub 3 installed, replacing a Super Hub 2ac, to allow connection of my home phone service to the fibre network.I've been setting things up and find I'm unable to disable SSID Broadcasting the option is greyed out in Hub3 Setting Advanc...
My router was split between 2.4 and 5gAt first I could see both, connected various items to both.Now can only see 2.4.Surely connected items both should automatically work at same time?
My hub 3 is showing a red power light instead of the usual white power light. It is solid red and the top half is warm to the touch. I have seen that this means it needs replacing. Any advice?
My hub has a constant red light on it, tried resetting and all the other fixes suggested multiple times, any advice please?
Hello, I’ve just received an email from virgin media, telling me that someone is coming to my address to collect the kit I’ve not returned back.As I have just answered, I’ve already payed the £40 penalty, because I CANT RETURN IT, for this reason: th...
Is it possible to request a service of my router? I have had a technician pop in when fitting my relatives Hub as my internet drops in almost every room other than the room the hub is in despite already having use of the wifi pods and he has advised ...
Someone help!I've had 2 wifi pods working fine with my Hub 4 for over a year now. Woke up 3 days ago with both flashing Blue. I've been on the phone to Virgin 4 times now! I've tried all resets (60 seconds included) repositioning, 1 pod at a time but...
