Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Port forwarding not working in modem mode
Hello, I've just switched to virgin media from Vodafone.I have a TP-Link AX1800 Wi-Fi 6 Router that I was using in conjunction with the vodafone router. The WAN port of the TP-Link router was connected to the Vodafone router.The vodafone router didn'...
Not getting 1gb speed (100mbs at most)
I've had 1gb for a couple of months but i hardly ever get it. At most I get 100mbs.If I restart the modem I get 1gb for a some hours and then it reverts to 100mbsI have a superhub 5 which is connected im modem mode. My router is a Unify DM.Not what I...
Resolved! HUB 5 and Own Router
Hi. I'm just wondering if anyone has tried using their own router and the Virgin Media hub5 working together but not in modem mode?If you use them side-by-side and disable the DHCP on the Virgin hub5, would this work?I understood the issues with two ...
Red flashing light
Hi, around 9pm on Thursday evening our Wi-Fi stopped working. Since then we have had intermittent Wi-Fi. It’s mainly not working but does occasionally come back for a few minutes. I’ve reported it to VM and have an engineer booked for Monday 4pm-7pm,...
Resolved! Red light on Virgin hub 3
HiMy virgin hub 3.0 status light is red but is working otherwise as i would expect. Ive rebooted it many times but without change. Ive disconnected and reconnected the power and signal cables also without change. According to advice this may mean tha...
new white pods wont connect to hub 5
I Really hope someone can help. we added a third pud after a year of 2 pods working perfectly and the 3rd pod would work for one day perfectly. then stop. so they send a new pod. same thing. new pod works for one day and then stops.crurrently they ar...
Netgear Booster
Hi,I hope someone can help me with a similar problem, I have the Hub 5 and I have Netgear boosters, unfortunately, the Netgear boosters no longer work since I got the Hub 5 and I thought it would be fairly simple to pair them with the Hub 5, but I'm ...
VM Skyglass
I have VM broadband only and a Skyglass TV which I’ve connected and can use all the apps but there’s no sky TV channels.do I need a different VM service other than just broadband?
No internet AGAIN
Virgin broadband must be the most unreliable broadband ive ever ever had no real help support 3 months ago it went down for 10 days never got refund for that time and now gone off for another 2 days can i cancel my contract if they dont supply what ...
Virgin Media keep postpone the fixing time from 1-Oct to 17-Oct, any advice?
We had a broadband connection issue over 3 weeks, and virgin media postpone the fixing time from 1-Oct to 17-Oct, We had at least 30 times disconnection every day, sometime several hours outage.Tried to contact virgin media several times, but no use....
