UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I am my Unable to disable SSID Broadcasting on Hub 3 for 1st one yet I can disable for the 2nd one why is so hard to do these things on vm I have and tried all the tips on here but still can’t turn it of. Can any one plz help
Hi - posting here as I have given up on speaking to the VM contact centre...I have had a Wi-Fi booster added to my account (allegedly), the charge has been added but I haven't had any notice of the booster being despatched let alone received it. Not ...
Hey,So I am just wondering, how long does VM usually take in upgrading the speeds of broadband? I placed my order on Friday, with an estimated activation date of Wednesday (today) and I’ve received no information beyond an order reference as to when ...
I have been suffering with intermittent internet connectivity for several months (if not years). Often the service checker cannot spot an issue, so getting any help has been tricky.When the connection is intermittent, it also coincides with high pack...
Hi folks,I ordered a router that was scheduled to arrive at my new address on Saturday 27th May 2023 for a Gig1 Fibre Broadband & Weekend Chatter package, but has not arrived yet. I have only received the order confirmation (with reference number) a...
Since this morning I have been unable to get any device to connect to the internet - although I can see the network is available.My Hub 4 is pulsing white and occasionally flashing blue and red. I have been through all the help guides - checked conn...
Hello. My virgin connect app cannot find my hub 5. I have switched it off several times to reset it and it will still not find it. I also get bad pixalisation when watching TV, I have tried resetting the TV 360 box and it still does it. Any suggestio...
Moved to 1G broadband a month ago and got a Hub 4.After getting it all working I changed the default wi fi SSID and password as all the devices we have are set up to use the wi fi logon details we had on the previous router.But in the last month the ...
For some reason the internet completely drops out nearly every day and sometimes drops out more than once. I have a Hub 4 and the white light does it's thing but when it has finished initialising the router doesn't return fully working and I have to ...
For the last week I've had consistent packet loss ~10%, as well as reduced upload speeds and problems maintaining a connection. I am on the 500MB package.The virgin service-status page reliably shows "there are no faults in the area", however if I ca...
