Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32016 Views
  • 17 replies
  • 42 kudos

Netflix shows missing

Hi, a couple of titles have disappeared on all my devices whilst using Netflix on Virgin Wi-fi. I’ve been trying to watch new series like Love Next Door or just hop back into Friends but they don’t appear to be there anymore whilst using Virgin Wi-fi...

Why so many dropped packets

I've had recent issues with my broadband and it disappears for a min or so, or the wifi or Wired devices cant connect. Some times the router cant be found by the app!So working in networking I started to look into the connection and found that the ne...

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gittingr by Joining in
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Virgin cable?

Hello  Yesterday was digging the front up for in process of doing a driveway and came across this which stopped the process till we find out what it is.  

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Having issues with my connection.

When I got in from work this morning my WiFi wasn’t working and the light on the hub was red, I followed the instructions on the app and unplugged it, then plugged it back in, I had a blue flashing light for a while that then changed to white, now it...

rwagga by Joining in
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Symmetrical Speed add on not activated

Please can someone help me.I pay £33 a month for Virgin 500, but as I am an O2 customer I get that speed doubled  to 1000mb.I have also added to my account the upload speed add on which matches my upload speed to my download speed, this is costing me...

SamHM88 by Joining in
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  • 6 replies
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Re: Re: Hub 3 Red Light

As a Virgin customer for 20 years I recently took out a new contract with you upgrading my 250 internet speed to 500. Your colleague said a new hub would be sent to me to replace my old 2017 Hub 3. This new Hub 5 has never arrived and for the first w...

Virgin Media DNS Server

Virgin Media DNS servers are resolving our business domain to an incorrect IP address.We have made no changes to our DNS so there should not be any updates.When I try and ping my business FTP server or website the IP Address resolved is the same for ...

Resolved! Ordering Wi-Fi Pods

Hi, I am looking to see how I would go about ordering a Wi-Fi Pod.I am on the Gig1 Fibre Package and can see I am eligible providing my download drops below 30Mbps in certain areas of the house.I have ran hub speed tests on the VM Connect app and it ...

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