Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I'm having the most bizarre issue.I sat down to watch the film Bodies Bodies Bodies on Netflix this evening to find that it was listed as "Coming Soon" and that I could set a reminder for when it's added. I'd checked the film out on the way home on m...
Hi, a couple of titles have disappeared on all my devices whilst using Netflix on Virgin Wi-fi. I’ve been trying to watch new series like Love Next Door or just hop back into Friends but they don’t appear to be there anymore whilst using Virgin Wi-fi...
Hi,I’ve switched to a different provider during cooling off period due to inadequate service (less than 1mb upload speed). I have received an email from Virgin Media saying the disconnection fee will be £0. However, i was charged disconnection fee of...
I've had recent issues with my broadband and it disappears for a min or so, or the wifi or Wired devices cant connect. Some times the router cant be found by the app!So working in networking I started to look into the connection and found that the ne...
Hello Yesterday was digging the front up for in process of doing a driveway and came across this which stopped the process till we find out what it is.
When I got in from work this morning my WiFi wasn’t working and the light on the hub was red, I followed the instructions on the app and unplugged it, then plugged it back in, I had a blue flashing light for a while that then changed to white, now it...
Please can someone help me.I pay £33 a month for Virgin 500, but as I am an O2 customer I get that speed doubled to 1000mb.I have also added to my account the upload speed add on which matches my upload speed to my download speed, this is costing me...
As a Virgin customer for 20 years I recently took out a new contract with you upgrading my 250 internet speed to 500. Your colleague said a new hub would be sent to me to replace my old 2017 Hub 3. This new Hub 5 has never arrived and for the first w...
Virgin Media DNS servers are resolving our business domain to an incorrect IP address.We have made no changes to our DNS so there should not be any updates.When I try and ping my business FTP server or website the IP Address resolved is the same for ...
Hi, I am looking to see how I would go about ordering a Wi-Fi Pod.I am on the Gig1 Fibre Package and can see I am eligible providing my download drops below 30Mbps in certain areas of the house.I have ran hub speed tests on the VM Connect app and it ...
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