Recent DiscussionsAccount Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts? Great Customer Service! Hi all, Virgin Media have notoriously had awful customer service in the past however the most recent call I had with the customer care team member Daniel was great. He was able to help and even hav...Can't log into Virgin Media Just tried to login to VM but am getting this: I have used my pc before to login. Any ideas what might be the problem? Password reset. Hi, i have an elderly family member who's contract is up for renewal but has forgot their password to log on to the account. They have tried the reset password by email but the email never arrives. W...Engineer required Hi can someone tell me what's wrong an why I need an engineer out to my home, internet works fine TV works fine.. I would rather cancel the appointment I feel theirs nothing wrong an nothing is stat...I'm being charged much more than it says in my contract documents? I accepted a new contract via the my virgin media site as my current contract was expiring. I received the email with the new contract details and the price. However I've now received the next b...Verify it's you by changing your email address I'm currently very confused. I'm old so it might be me but I think it isn't. I couldn't log into my Virgin account via Android/Opera on my phone this afternoon so I decided to try on the pc. Win...Ombudsman Evidence Hi all I think I'm going to have to go to the Ombudsman regarding my contract. Basically I am a broadband customer and in late march I ordered TV and while the box was on it's way to me I realised ...SolvedI am trying to find out my area reference number for Shoeburyness in Essex How do I find out my area reference number if I don't have a copy of the bill Missing Omnibox cover Hello. We have just moved into a property and the omnibus has no cover and the cables running to and from it are in disarray. Can someone come round to fix, tidy, and sort out? Address is [rem...
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