I've no idea how this can even be legal. I've been paying £75 a month, but then 3 and bit months before my contract expires, some of the discounts expired, and it went up to around £130. Now the rest have expired, and it's £162 a month. How can the d...
Thank you to David. I was on the verge of cancelling after 12 years with Virgin following 2 failed attempts to renegotiate an affordable contract. Then I spoke to David yesterday who was friendly and efficient. He secured the package I wanted at an a...
Wondering why the services are missing after accepting a new contract recently?   [MOD EDIT: Subject title changed for clarity]
Hello,I purchased Virgin Media last week and did not receive my welcome E-mails thus not receiving my account number. I am now unable to register.Please can someone help me?Thanks
Hi all.I was offered a new contract over the phone but said I'd need to think about it.I've thought about it and want to accept but can't find how to do that. Chat services didn't have a note of it.Any ideas?Many thanksColin
Hi!i need to change my telephone contact details as the number recorded on my profile is defunct. I click ‘edit’ in the app, and save the change, but when i log back in, no change has been made. How do i change my contact phone number please?thanks
Just received my contract renewal after being with you guys for 2 years . Your contract offer renewal is double plus £20 plus il have to pay an extra £20 for tnt sports . After it all adds up il be going from £72 a month to £170 a month . Where the l...
I have recently moved home to an area outside of Virgin Media coverage and cancelled my services. According to my contract I am entitled to have the early disconnection fee re-credited to my account, but this has not been made available to me. I sent...
Hi,I have spoken to someone on the phone yesterday and they promised I would receive an email yesterday, I spoke to someone again today and they said the same thing.I am still waiting on receiving my order under reference RS1000030940They said the ac...
Hi I would like to know my area code to sign on to my vm account
