Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsI’m still waiting for a reply from the Sunderland complaints department Hi everyone, I’m still waiting for a reply from the Sunderland complaints department after cancelling my Virgin Media contract in April. Everything was returned unopened and unused, but I’ve had n...Activation for Netflix Hi, We have mega volt internet and tv package including netflix. Joined on 11th can not see the banner on virgin media. nor had activation link email. Currently subscribe to Netflix anyway but woul...Netflix? Hi, So my install took place on the 7th October but I don't see anywhere it says I can set up the free Netflix perk? My order was already in to join when it was announced for all new/returning cu...Activate Netflix error I am having the same problem. Keep getting told to activate via the Netflix tile but there is no activate button Renewal Issues So my contract is due to expire in December 2025, and I received an email from VM with a renewal offer of £90.75, about £10 more than what I pay currently which I was happy with, so I went through th...Account Recovery Hi, I have been trying to recover my Virgin Media account as I cannot find the email and password that I used to create it. I have tried using the "Forgotten Email" link but when I do this and provi...Contract renewal Can I ask why I cannot access my renewal offers within my app or account even though you are telling me my contract is ending soon and it’s time to renew?? I could access them a few weeks ago but si...Netflix charging issues My virgin package apparently includes Netflix with ads and I can upgrade to standard without ads or to premium. I thought that I would be charged a top up i.e the standard without ads less the usual...Returning my router.. I have left Virgin media, and must return my router, or be charged. Today I recieved a SMS telling me I should have received my returns pack and posted the item back. As I had not had the return pac...TNT sports pending hi, I have "TNT sports pending" issue, could you please assist?
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