Hi I left virgin media on the 26th of march BT has been dreadful but luckily they are letting me leave without a termination fee. My wall socket has fallen off as it was behind my sofa does anyone know if I come back to Virgin if this can be fixed?
I’m getting the intermittent dial tone on my landline but 1571 tells me, correctly, that there are no messages. Can the dial tone be reset to the normal one?
My landline has been dead for a week, despite the service status showing that it is fine. Tried all the suggested tests & nothing, no sound at all.
Got a virgin media hub 5 today - works great with internet, far better - but landline I can only make outgoing calls --- incoming calls ring but when I answer no voice or sound either way. Tightened all leads and tried everything I can think of. Outg...
As per the title, my home phone setup is quite complicated with many extensions around my large house, all of which I wired myself many years ago.The "main" Virgin socket is downstairs & all the extenstions are taken from this around the house.The Vi...
When I set up the contract I specifically asked to keep my existing landline. This has not happened and I have been given a new number as part of the install (2 days ago).Can anybody help to resolve this? ThanksSue
Hi I've plugged the base unit into fibre adapter, and into router as per instructions. If i call number off my mobile line rings, but does not ring or seem to be received on landline. Also no dialing tone on handset. Can someone help please. Could...
Received a double blow last Monday. Received several calls on mobile (family members) stating unable to contact my partner. Told them that I'll look into it and get back to them.Immediately rang landline, no answer. Checked connection, looks okay. Pu...
My fibre phone adaptor has now arrived. My phone is not in the same room as the hub. Am I expected to move my phone?
Hi,Caller display isn’t working on my phone for the past week or so. We haven’t had any issues with the landline or anything requiring an engineer to come out. The phone displays nothing, just incoming call icon. Answering the call, myself and the ot...
