Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
What is going on!!!!! My ntlworld inbox is EMPTY!!! There should be 1000 emails in there!!!! Some of those emails are crucial to my decision making process. I HAVE NOT DELETED THESE EMAILS!!!!! I need answers ASAP!!"!
Hi thereI've just received an email informing me that my Virgin.net will be closing next week.I work for Virgin Atlantic and have had this email address for decades! Is there anyway I can somehow keep my Virgin.net email account?Many thanksTina
unable to access virgin media on my iphone as soon as i enter to sign the web address starts off with the letters "oauth in front of the word virgin . My laptop and computer are fine. Hope people understand this , being 84 years old its odd to me.
I had the email stating my virgin.net email is closing. I AM A CURRENT Virgin account customer. It looks like me current account is a seperate account number to my old Virgin.net account. I have tried to speak to the call centre but they are not able...
Tonight I logged in to my ntlworld.com email account only to find it was virtually empty!!, nothing in inbox, nothing in most of my folders and yet there were lots in my drafts folder even though I had not started any emails. I have important informa...
Hi. After a very painful experience on the phone with VM support, after reading some of the posts here I now understand a bit about why my Outlook access to my VM (ntlworld) email address has stopped. I now log in to VM with a non VM email address (w...
My wife and I also have the same issue. We both have virgin.net email addresses we have used for around 30 years which we got with our dial up Internet accounts. We also have Virgin broadband but would be totally lost without the email addresses we h...
HiOver the last few days most emails haven’t been downloaded onto my iPad using the ‘Mail’ app. It keeps telling me that my password is incorrect but very occasionally one will slip through so that can’t be the problem. The emails are all downloaded ...
I have had an email telling me that my email account is going to be closed because it is not attached to any Virgin Media account but I still have a TV and Broadband account with Virgin Media and do not want to lose my email account as it is the only...
I to have this problem. Have been a customer since the early 90's. Moved to my present house in 2003, not had a break in service since. Emails from VM counting down from 30 days to deletion of virgin.net email account - 15 left. I rang up today and c...
