Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have 3 email accounts with Virgin Media, the original blueyonder account where my bills go, and two sub accounts - one of which is my wife's main email.Managing these via the website has become increasingly difficult.Crucially my wife's' email whi...
@Ilyas_YHello there, I appear to hitting the same issue with a virgin.net email I've had for 30+ years. I'm still a virginmedia broadband customer.Any chance of similar support?I have contacted customer support. Team via phone call were 'computer say...
I had my Blueyonder opening in Mail App then it suddenly asked for password and stopped working so I deleted it . For well over 6 months I have been trying to readd it to both Virgin webmail and Mail to no avail . I am now at a loss what to do . I ha...
Hi I'd like to change my current email address so I can log in with a new one but when I go to change it it asks me to verify my address but I can't because I don't have the email that I signed up with anymore. I can still sign in but I'd still like ...
I have noticed all my emails in my inbox (accessed via outlook on my mobile) had disappeared, apart from those received after the 22nd September. I have checked all of my other folders and can see all the inbox sub folders are fine with historic ema...
My wife has already raised an issue in the forum but you’ve sent her a private message & wont deal with her because she’s not the account holder. Why you won’t deal with her over this issue is totally beyond me because she understands the problem muc...
HiMy old virginmedia email address has been hacked, trying to log into accounts etc... I've changed all passwords etc, but I want to delete this email account permanently? I can no longer access this one despite being a virgin customerIs this an opti...
Having issues with accessing secondary email account, would be grateful for some assistance asap please...
Hi AllI am also suffering with the "email unavailable" message. I have followed some of the steps in the message page (but some of it does not align to what I see on the screen, so that is not helpful).I am an existing customer. I use the ntlworld.co...
For the past 24 hours or more I am receiving the error 0x0800CCCF when checking my emails on my PC using outlook. Also cannot access them on my iphone or Ipad. My Virgin emails are fine, its only my work emails which are through eclipse.If i disconne...
