Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I have an old ntlworld and virginmedia email which I can send and receive from but cannot log into the account, it says my email address isn't recognised?I am no longer a virginmedia customer so I cannot login to the website and have just spent 9...
Hi, all my emails have disappeared from my inbox? I only sign in online to get my emails but use different devises. Each devise is the same, nothing in my inbox?Please adviseThank you in advance
Hi, one of our virgin.net accounts stopped working friday morning.If it could be unlocked or recovered even temporarily so we can get some work related emails backed up from it that would be appreciated.I have seen in other threads that this has been...
Hi,I am a former VM customer and one of my old ntlworld email accounts has been hacked.The hacker has sent some very unpleasant messages and used it to reset my Uber and LinkedIn accounts. Please can you assist?Many thanks.
The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.mail authentication issues. please can someone help resolve this issue its causing untold problems
Yet again my e-mail has been blocked. I have tried all my passwords and a new one but nothing works. This happened a number of times last year but I thought the problem had been solved - clearly not! Can someone help me using simple language. as I'm ...
I have use SMTP to send my emails via smtp.virginmedia.com. This is emails from my own domain and not virginmedia.The SMTP authenticates using my original @ntlworld.com account but its been failing with I think an AUTH error. My VM account is linke...
Hi, since Friday my wife has been unable to send emails from her iPad or iPhone getting an incorrect username or password message on her virginmedia.com account, although she is receiving incoming emails. Have tried changing password to no avail. Any...
Hi All, For the past 8 years I have had on my Virginmedia account under emails 4 extra email addresses that were set up many moons ago. Just recently when trying to collect my emails via Mozilla Thunderbird (102.6.0)-64bit, one of the Thunderbird acc...
Hi,Unable to access my virgin.net email. Says email error when retyped passwordTried resetting via virginmedia website. Wont accept any new password.I've had this email address for over 20 years noe.Very frustrating, can only think I've been hacked. ...
