Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Like many people I’ve had an email saying that my email address of over 20 years is getting turned off, with the excuse that “I’m no longer a customer”.Also like a number of you I am still a customer, I just have another account, so somewhat frustrat...
Anyone able to explain why I’ve suddenly stopped receiving emails from the golf club I’m a member at and they are going in to my Junk?It seems there’s an issue with VM as apparently all members of the golf club that use VM servers are experiencing th...
Hi Virgin supportMy email has become locked.It is an old Virgin.net address and i have already posted about this and confirmed that the address is still 'active' or at lest still deliverable to, so appears it has not been deleted yet.I have followed ...
I am a Virgin Media customer and my ntlworld email wont send they were all working fine now not in using outlook
HI I have several secondary accounts on my email My original email address as the account holder is an NTLWORLD one, I have several secondary accounts some of these are virgin media Some accounts I no longer use and want to delete I followed the ins...
I've just received an Email stating "I no longer have VM Services" and my Email Account (@virgin.net) will be closed in 30 Days.Is this legitimate as the Address the Virgin Broadband is connected to has not been Cancelled and this is incredibly distr...
Good evening VikkiI too have had Virgin.net email address since the old dial up days. I signed up to Telewest as it was before changing to Virgin. I signed into my account using a blueyonder address. My virgin.net account seems to be safe in that I h...
Having to close my tv/broadband account due to divorce, can I continue with my email account until I move into my new address?
Hi all, silly question time again. I need to set up a different e-mail client and obviously I need to enter my Virgin e-mail password (which if I remember rightly, is different to my VM password). Where can I find my e-mail password?If not, how can I...
I have been having issues with VM emails ever since the crash in June 2023 and recently found some resolution with email folders reported on a separate post https://community.virginmedia.com/t5/Email/email-folders/m-p/5378428#M264233.However, the las...
