Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi. My mum cannot access her Virginmedia email account. I thought it was just a case of redoing the password but the email account is not being recognised. I have seen posts on here to help this. Please can you help?
I’ve been informed I have 15 days left until my email is closed. It’s closed early and I have Covid so not really in the frame of mind to sort out.Please can someone help? I have 25+ years of emails to migrate.i’m so worried I’ve lost all my emails. ...
I have had this email for 20 years I use a iPad and it’s been fine working for years until a few weeks ago …I can receive emails but can’t send I have tried ringing virgin and been on the phone hours to them passed from one department to another then...
I was asked to select a new email address by vm to do with authentication of my current email so i done this and now i cant access my opriginal email but only the new one i made, everytime i try to use it it will not acceot the passwords eventhough i...
Thanks to the Forum Team who actioned "....We’ll close your Virgin Media email account in 30 days...." and brought across the xxxx@virgin.net etc. emails to my active account. It's a pity that VM Forum Team have to intervene. My view is that VM shoul...
I attempted to sign into my virgin media account. I am not sure which of the emails of mine is linked to it. As I tried both emails with multiple passwords I clicked forgot email. I then put my current email, but no email was delivered. I know my acc...
I am losing my virgin.net email this week (Wed I think) because it is not linked to an active Virginmedia account. I am in the process of moving things to gmail but is taking a long time.I do have an active Virginmedia account. Is it still possible t...
Hi there , first time posting so so if this is in the wrong place. i cannot compose or reply or forward mails on the webmail page i I have already changed to a third party email rest password and created an app password for ourlook yet think the issu...
HiI had an issue some months ago where I couldn't even access the Email Filters. VM finally resolved it but it took them about a week to sort.I have tried all sorts of filters but none of them seen to work.Just possibly had a EUREKA moment and have n...
Hi, I'm another victim of the unilateral cancellation disaster. Like many others, me and my wife got our @virgin.net email addresses in the 1p/minute dial-up ISP days of 1997. Reading all the threads, it seems I'm actually fortunate to have got 30 da...
