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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Blueyonder email password

My blueyonder email stopped working this morning. Nothing unusual I thought,  but when I tried to login to the virgin media Web site to reset, it didn't recognise my email address, so I had to change to my alternative outlook email which let me login...

kevcole by On our wavelength
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Legacy NTLworld account hacked

Like others my old NTLworld account has been hacked and is being to used to attempt to access other systems. as well as demanding bitcoin payment/ransomware etc.I don't believe I have any thing active off the emails but would like to get it shut down...

Resolved! I can't access Virgin Media Mail

Hi all,I have had months of trying to resolve my issues with Virgin Media Mail, through Live Chat and various troubleshooting attempts, but I am getting nowhere.I have a main NTL e-mail address and 3 other Virgin Media e-mail addresses, which I assum...

Sent items disappeared

Yesterday all of my emails from my Sent items disappeared (except for 5).

stuwil by Joining in
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Can't access ntlworld emails

Anyone else have this problem? It started about 1.30 this afternoon. When trying to access via the Virgin Media website, I get 'Bad Request'.Many thanks

carol5-4 by Dialled in
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Email error message FSB50

I cannot log into my emails because of the above error code. I have made numerous phone calls to Virgin, been passed around different departments, told its a fault with my lap top.  Now discovered so many other people have the same problem and been t...

HELPME91 by Joining in
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I want to change my Virgin email password and when I tried to do that, the system wanted me to change my login User Name from the to another 3rd party email provider.I thought this strange so phoned Help Desk who advised me this is the ...


Legacy ntlworld email under attack, needs deleting asap

I have an old legacy ntlworld email address that seems to be used to try and access/hack accounts (tinder and Verizon so far today. I havent been a customer for a while but the email has remained active. . I just want to delete the email address to p...

Stop email forwarding from closed account

My ntlworld account was closed 18 months ago, but I am still getting junk forwarded to my current address.  How to stop it, when there is no ntlworld account to log into?

KJM1234 by Joining in
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Delete Ntlworld Email account

I have an old legacy ntlworld email address that has been hacked. I havent been a customer for many years but the email has remained active. I am getting threatening emails demanding money sent from my own email address. Also anything linked to that ...

baz2512 by Joining in
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  • 0 kudos