Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello I have an old ntl email account that appears to have been hacked and the hacher is using it. How do I go about getting it deleted? I tried to log back into it but they have changed my password. Ive seen from another thread you were able to look...
I have lost access to my NTLWORLD.COM emails, and have seen many similar issues raised on this forum, and the responses seem to blame the user, However this has nothing to do with cache or passwords. I have had more than one online chat and there is ...
Hi, you have confirmed via whatsapp that you have deleted my email address, confirming that your terms state that this happens 90 days after closing an account. My account closed over two years ago!I had no notification that it would be deleted and e...
i've been using VirginMedia webmail for several years without a problem -- tried to sign in today -- entered usual account email address and usual password and filled out the standard image captcha and got message "You are not allowed to sign on at t...
I seem to have accidentally deleted my secondary email account, can anyone help?
I have an email account that Virgin suspected had been used to send spam and they requested that I change the password which I did. When I changed over to O2 I lost access to the account on my new device and I am unable to reset the password as when ...
Hello, Can my old ntlworld email addresses be linked or added to my current Virginmedia account please. I can receive emails to them but would like to be able to update the passwords on them.
I'm no longer a virgin media customer, but my email and my wife's still seems to be active after leaving VM nearly a year ago. We were advised our accounts would be deleted 90 days after leaving. How can we PERMANENTLY delete our accounts?
I have just logged in to my account and all my folders and everything in them have disappeared. Where have they gone and will I get them back.They have important information going back years.Please help
Since Monday pm approx 3.30pm all emails from either my Virgin media or NTL email address stick in the outbox. I have called the team and had a call back from second line who is blaming the app and trying to get me to speak to Gadget, i have double c...
