We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
Hi all, I never received an email with my volt login link and have been waiting for months. Please can you help?
So I took out virgin media few years ago as a oomph member which included a free SIM. The coverage and service was always brilliant when under Vodafone. Since the O2 migration the service has been awful, packet loss and unstable connections all the t...
I have issues with slow internet in a room in my house.Steps taken carried out scan on connect app that confirms this‘Your WIFI strength is poor. A WIFI pod can solve this issue & improve your connection’Clicked on the link that takes me to internet ...
Hi,as an existing O2 customer I Signed up for Broadband to get the Volt Benefits,my installation was complete on the 18/2/24 and as recommended in the booklet given by the installation engineer i texted the required details to activate my boost, i g...
I am absolutely sick to death of both O2 and Virgin today, I signed a new virgin media package on the 7th March 2024 which was broadband, TV package and an O2 sim for £5 per month. The offer was over WhatsApp so I have proof of the offer. My bank det...
As part of a VM media package on a rental property I have, a SIM was included which I never wanted and never used. I don't live there so I didn't receive any letters saying they were moving my Sim to 02 and that I'd need to create a new Direct Debit...
I’ve been asked to renew my Virginmedia contract and I’ll keep all my “existing Volt benefits”, however when I look at the contract summary it states ‘O2 FULL tracker’ as an optional extra. Does anyone know what this means? Volt is already written in...
Why such short Contract Terms since recenly being Volted to M500.I had thought via e-chat that it was new 24mth Term.Yet recent VM email suggests I'm free to go....p.s. Until other providers have MDU Access there is No competition.
Hello,I have been an O2 customer for many years and also signed up for Virgin broadband in August last year. A couple of months ago, I linked my O2 account to my Virgin account to gain access to the Volt benefits for being a customer of both O2 & Vir...
How long are you expected to wait until the IT department at Virgin sort out your Netflix?Agreed new contract mid Nov 23, and have been waiting since a week after this date for Netflix to be resolved. Have had an IT ticket raised since 10th Jan and ...
