Volt - Page 5 - Virgin Media Community

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

Resolved! Volt speed

Hello,I have recently purchased an O2 product that qualifies for a broadband increase from M250 to M350. I can see it reflected in my package but when I run a speed test it is still running at M250?

02 Sim Arrears causing credit rating issues.

As part of a VM media package on a rental property I have, a SIM was included which I never wanted and never used. I don't live there so I didn't receive any letters saying they were moving my Sim to 02 and that I'd need to create a new Direct Debit...

O2 FULL tracker “optional extra”

I’ve been asked to renew my Virginmedia contract and I’ll keep all my “existing Volt benefits”, however when I look at the contract summary it states ‘O2 FULL tracker’ as an optional extra. Does anyone know what this means? Volt is already written in...

M350-M500 Volted Contract Terms.

Why such short Contract Terms since recenly being Volted to M500.I had thought via e-chat that it was new 24mth Term.Yet recent VM email suggests I'm free to go....p.s. Until other providers have MDU Access there is No competition.

Volt Benefits - O2 Data upgraded but Virgin speed has not

Hello,I have been an O2 customer for many years and also signed up for Virgin broadband in August last year. A couple of months ago, I linked my O2 account to my Virgin account to gain access to the Volt benefits for being a customer of both O2 & Vir...

Netflix - Still not activated

How long are you expected to wait until the IT department at Virgin sort out your Netflix?Agreed new contract mid Nov 23, and have been waiting since a week after this date for Netflix to be resolved. Have had an IT ticket raised since 10th Jan and ...

Where has Pluto TV gone?

So a couple of weeks ago Virgin Media fees go up by an above inflation amount, then this morning Pluto TV is gone from the programme guide, 100+ channels gone at a stroke! Shouldn't Virgin Media monthly fees go DOWN if they cut 100+ channels?????

Virgin/o2 volt upgrade - eSIM

Hi there. i want to upgrade my broadband package with an o2 sim only and benefit from the volt upgrade to my broadband speed. Having gone through the order, it wants to send me a physical sim within 7 days from o2 and I can’t specify anything other t...

new black WiFi Pods

Hi i have wifi pods and have moved them around the house as I have issues not even getting my guaranteed 556mbp out of my 1g volt package.I have tried many issue fixes that virgin told me which included the pods they are helpful but issues with wifi ...

Been three weeks, o2 data doubled but not my Virgin speed?

What's the deal Virgin?

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