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V6 power supply

Delbert1371
Joining in

on ‎08-02-2024 20:45

My power supply has stopped working & I require a replacement......how can I get on please 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎09-02-2024 10:32

Hi @Delbert1371 

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) 

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and arrange this.

Or wait a day or two and a member of the Forum Team should pick this up for you and arrange this for you.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Alex_RM
Forum Team
Forum Team

on ‎12-02-2024 15:05

Hi Delbert1371,

Thanks for posting and welcome to our community 🙂

We're unable to see any details for you, have you been able to call us and get things sorted?

Let us know if you do still need help with anything.

Alex_Rm

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