V6 box flickering and going off

[amariag1982]

Keep experiencing issues with V6 box flickering and then intermittently the screen will go dark for about 4 seconds too. This happens on recorded shows too.

Any ideas what the issue is?

[roy247]

Hi,

Have you tried rebooting the box by turning the power off and on with either the switch on the back of the box or at the plug.

You could also try connecting the V6 to a different HDMI connector on the TV and also a different HDMI cable.

[amariag1982]

Tried rebooting etc but haven't yet tried a different HDMI lead and port. Will try this.

Thanks

[Steven_L]

Hey amariag1982,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your V6 box at the moment, have you been able to try a different HDMI lead and port as roy247 recommended? 

Kind Regards,

Steven_L

[amariag1982]

Hi.

Yes, I have just tried it and it all appears OK.

Thank you!

[Gareth_L]

Hello amariag1982.

Thanks for replying.

We are glad to hear you have now fixed the issue by trying a new lead and port.

Should you need anything else at all, Please let us know.

For now we will leave you to put your feet up  and enjoy the Tv again with no flickering.

Gareth_L