Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Second box

Macleanac
Tuning in

on ‎10-03-2024 16:16

Got a message hard drive had failed

1000017898.jpg

 so turned the box off and back on again. Got the welcome screen for 20 minutes. Then please wait for about 0.5hr before I got fed up and went to bed. Woke up this morning to find everything is working ok. Fingers crossed it stays that way. Not impressed with these box's. 

0 Kudos
6 REPLIES 6

carl_pearce
Community elder

on ‎10-03-2024 16:21

Mechanical disks are prone to failure over time.

No fault of the box.

0 Kudos

Macleanac
Tuning in
In response to carl_pearce

on ‎10-03-2024 16:30

This is my second box and is only 2 weeks old.

0 Kudos

carl_pearce
Community elder
In response to Macleanac

on ‎10-03-2024 17:06

Rented kit, so not two weeks old.

0 Kudos

nodrogd
Very Insightful Person
Very Insightful Person

on ‎11-03-2024 09:19

V360 is a server based system. Check your box has an internet connection, as a failed internet can also cause this issue. 

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Matthew_ML
Forum Team
Forum Team
In response to Macleanac

on ‎13-03-2024 10:17

Hey Maclenac, thank you for reaching out and I am sorry you are having some hard drive issues, I am going to send you a PM so we can look into this.

Please do keep an eye out for the PM.

Matt - Forum Team


New around here?

0 Kudos

Matthew_ML
Forum Team
Forum Team

on ‎13-03-2024 12:35

Glad to hear this is now working for you. 

Matt - Forum Team


New around here?

0 Kudos
Top