on 22-02-2023 14:52
I just acquired Sky Sports Ultra HD and the picture is very dull with terrible colour. The normal Sky Sports HD channel is great. If I change my brightness and colour settings for the ULTRA HD channel I have to change back for any other channel. Which is hugely irritating, especially as I like to flick around. The BT UltraHD channel is the same for contrast and colour as their HD channels. Is this a fixable teething glitch, or is this as good as it gets for my old telly? Because I will discontinue the service if it does not change. No drama, the HD is fine anyway.
Answered! Go to Answer
on 22-02-2023 15:09
on 22-02-2023 15:09
on 22-02-2023 16:14
HI @wokelly
This is due to the Sky Sports UHD channels being broadcast in 10 bit HDR HLG and a number of older and less expensive TV's can't process it.
Some TV's have setting options that allow users to turn off HDR HLG or use 8 bits rather then 10 bits on their panel settings.
The main culprits seem to be Samsung TV's, and forum advice suggests checking that the gamma setting isn't too high, try 2.2
On my older LG Nano TV it improves if I turn off HDMI Ultra HD Deep Colour.
on 05-11-2023 10:57
Hello, if I have the Ultra HD add on do I also need to have the HD add on or is this included in the Ultra
HD add on.
on 07-11-2023 11:37
Hey xRegx101,
Welcome back to the community and thanks for taking the time to post.
I have just had this confirmed as I was not 100% sure but you would need to add HD sports to have the Ultra HD sports add on.
Kind Regards,
Steven_L
on 07-11-2023 23:20
Just to add something onto the mix. The inlaws have Sky with UHD sports and TNT ultimate. Their box left as standard on highest bit rate. Their main TV broke. So we leant them our tv which was connected to a vm mini box. On vm the hlg on the uhd sports channels was dull and horrible to watch. But on sky they're perfect.
on 09-11-2023 09:37
Yes, I've just cancelled the Sky Sports UHD add-on as it was very dull (plus fast-forwarding was jerky and the F1 Season was ending), my projector is a model that was released less than 2 years ago, supports HLG and could in no way be described as cheap.