How do I reset my voice message pin?

[Claudiami]

Hello, my voicemail PIN needs to be reset as not working and I am unable to call 789 while abroad. How do I reset my pin? 

[John_GS]

Hi @Claudiami 

Thanks for posting and welcome to the community. You may need to contact O2 as we're migrating all numbers to them - https://www.virginmedia.com/help/mobile/your-move-to-o2

I'll send you a PM though just in case we can assist.

Best wishes.

[John_GS]

Hi @Claudiami 

Thanks for joining me on PM an allowing me to fix this.

Best wishes.