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Cannot view tv on virgin go app

Fantazein
On our wavelength

on ‎02-11-2023 18:55

Cannot view tv on virgin go app

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3 REPLIES 3

Fantazein
On our wavelength

on ‎02-11-2023 18:56

Cannot view tv on virgin go app

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japitts
Very Insightful Person
Very Insightful Person

on ‎02-11-2023 19:35

What viewing is this affecting? a live TV channel or particular programmes?

What happens when you try?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Daniel_Et
Forum Team
Forum Team
In response to Fantazein

on ‎03-11-2023 19:46

Hi @Fantazein, thank you for your post.

We're sorry to hear about the problem you're having 😔

As well as answering the questions asked by @japitts, can you please advise if you're experiencing the same issue when accessing TV Go through a browser here? 

Advice on how to use the TV Go app and website can be found here. 

Please pop back to us at your earliest convenience.

Regards,
Daniel

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