on 25-12-2023 20:37
As I stated in a previous post, my mum bought me a 'smart' lamp which will only function if the 2.4GHz and 5GHz channels are separated and the iPad is connected to 2.4GHz (otherwise the lamp 'sulks' and refuses to communicate with its app).
These are the speeds showing in the router (Hub 3) device panel:
Unknown device (no idea what it is): connected to 5GHz at 26.36Mb/s
My MBP: connected to 5GHz at 571.28Mb/s (this is what I don't understand; the macOS Ookla app is now giving me a down speed of around 60Mb/s; presumably the speed quoted by the device panel is down speed, yes...? If so, why is it almost TEN TIMES faster than what Ookla is telling me it is...? What is throttling the speed...? I'm not using a VPN).
The lamp: connected to 2.4GHz at 19.97Mb/s
My iPad: connected to 2.4GHz at 31.33Mb/s (this is where it gets weird; the iPadOS Ookla app is telling me that the down speed from my iPad is almost identical to that of my Mac, which would make it almost DOUBLE what the router is telling me it is).
The speed quoted for my Mac would lend credence to the idea that I am on a ½Gb package (I have asked the account holder what the package is, only to be met with radio silence).
The router has been rebooted/cycled several times.
Obviously, because I am not the account holder, I'm stymied when it comes to contacting tech support (I don't have a phone anyway as I was mugged and it was stolen).
If it matters, both the iPad and Mac are running fully updated OSs (iPadOS 17.2 and macOS 14.2.1).
Any help, folks...?
27-12-2023 16:56 - edited 27-12-2023 16:57
Its a bit hard to follow but....
A MBP at ~500 on 5GHz is good for the 500 service - is that what VM package you have ? But you are measuring link speed. As witnessed by your iPad result - you will always get ~50 on the 2.5 frequency (its physics!) and the ~500 only on the 5 GHz.
What speeds are you getting on an ethernet cable connection. You will need a USBc-RJ45 adapter? if you havent got one already - I use this one on my Air...
https://www.amazon.co.uk/Anker-PowerExpand-Gigabit-Ethernet-Aluminium-gray/dp/B08CK9X9Z8/
Apps can be flaky for speed tests so can you try again in a browser at https://speedtest.samknows.com/ - or https://www.speedtest.net/ - try on 2 different browsers - and Chrome sometimes gives odd results.
on 29-12-2023 20:51
Hello CoPHostage.
Thanks for your post.
Just wondering if the advice given by @jbrennand helped at all.
Gareth_L