email@em.virginmedia.co.uk - contract ended

[robinsoncrusoe]

Hi,

I have now had 3 emails from this address telling me that my contract has ended but the contract start date on my account is still showing last summer and apart from the April price rises nothing has, as far as I can see, changed so I'm puzzled. Can anyone clarify?

Thanks

[John_GS]

Hi @robinsoncrusoe 

Thanks for posting and welcome back to the community.

Apologies for the confusion, I'll send you a PM now to assist further.