robinsoncrusoe
On our wavelength
Joined 14 years ago
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Re: Equipment return
That's what I thought when reading the instruction leaflet. I don't know why Virgin have asked for a Humax to be returned (which I don't have) and, unsurprisingly, I got fed up after an hour waiting on the What's APP chat trying to inform them. I'll just ignore it unless they contact me again. Thanks.612Views0likes0CommentsEquipment return
Having installed Virgin TV360 I am instructed to return a Humax box but only have the Tivo box (with a different serial number) that I have just uninstalled (which from the literature it doesn't look Virgin wants back). Can someone advise me please? PS I've been waiting an hour on the What's App chat. Many Thanks738Views0likes2CommentsCan't setup 360, old box not working
I've received my new box, etc but before I have had a chance to do the upgrade my old box has stopped working (presumably disconnected by Virgin) so I can't follow step 1.1 which is to use my current V6 remote and select "upgrade to virgin TV 360 now". What do I do please?649Views0likes5CommentsSetting up Hub5 with home network
Hi, I have a TP-LINK Deco M4 home network system connected to my existing Hub3, with the Hub set in modem mode. What impact does this have on the set up instructions for my new Hub 5? (My first attempt to install the Hub 5 met with "Connected but no Internet".3.8KViews0likes4Comments