Hi TJCoo.
Thanks for posting on our help forums for the first time and welcome to the VM community, glad to have you on board! 🙂
Sorry to see the box outside the property is falling apart, we're eager to assist with this issue.
I'll message you privately soon to have a look into this and help.
Please, check the top right-hand side of our page to find a little white envelope.
Click on this and you'll see my message.
