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Latest Phishing News 24/04/2024

Latest Phishing News 24/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 H...

Int-Sec by Moderator
  • 85 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 23/04/2024

Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 103 Views
  • 0 replies
  • 0 kudos

Cannot enable web safe / child safe

Hi, I cannot enable Web Safe/ Child Safe. I get the message "Sorry the changes you made were not saved, please try again" upon saving. Have tried using both chrome and MS edge browsers.

sanjaylb by Joining in
  • 944 Views
  • 10 replies
  • 2 kudos

Latest Phishing News 25/08/2023

Latest Phishing News 25/08/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 303 Views
  • 0 replies
  • 0 kudos

STILL can’t change password

Hi,After changing my email address last week, the system doesn’t recognise my password.So I’ve been trying to re-set my password via ‘forgotten password’ for four days now and each time it tells me the new password is invalid because it can’t contain...

Seajga by Joining in
  • 497 Views
  • 3 replies
  • 0 kudos

Virus Protection

Does Virgin offer a free Virus Protection package to their customers? Seem to remember they used to. Thanks.

oxygen77 by Tuning in
  • 235 Views
  • 1 replies
  • 0 kudos

Latest Phishing News 24/08/2023

Latest Phishing News 24/08/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 289 Views
  • 0 replies
  • 0 kudos

possible Scam phone call

OK, so, 08:30 this morning, had a call from this number.. 012******** (which is, apparently a landline operated by Virgin Media) with a foreign male wanting to talk about out telephone security. Asked who he was from, he replied 'telephone security'....

HughJarsse by Knows their stuff
  • 583 Views
  • 2 replies
  • 0 kudos

Latest Phishing News 23/08/2023

Latest Phishing News 23/08/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 272 Views
  • 0 replies
  • 0 kudos

Child safe not working

I have the same issue. New to VM and have been trying the various suggestions on this Forum for a week. Setting says Child Safe is on but there are no restrictions in place. If I try to customise the categories it continues to say that the changes ha...

Badcop by Tuning in
  • 327 Views
  • 1 replies
  • 0 kudos

virgin sales executive

hellocan you please confirm the salesman who came to my door offering virgin media is a legitimate salesman and not a scam? thankjames 

Latest Phishing News 22/08/2023

Latest Phishing News 22/08/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 356 Views
  • 0 replies
  • 0 kudos