I am a Virgin customer, as is my neighbour, and their cables run right across the front of my property at the base of my front door step. At one point these had been concreted over but over time, the concrete has cracked and gone so the cables are to...
Hi,Yes when it comes to Online Gaming, ping in ms low latency.Download speeds don't matter nowadays with all the streaming going on, upload speeds do matter if your on social media a lot or a youtuber uploading a lot of content to YouTube for example...
I just got a Virgin Hub 3 and got to the point where I need to plug it into the wall. My wall box doesn’t look like the ones I’ve seen in this website and has no lead for me to plug into. can this be used for a Virgin hub? Do I need to open it? Get a...
As per the subject, I am a 1Gbps customer and would dearly like a Hub 5 (to use in modem mode) to maximise my Virgin internet experience.Thanks
I have a virgin media CATV floor box at the front of my property which I have been trying to get virgin media to moved for the past twelve months as I am wanting to get railings installed at the front of my house but I am unable to do so because of t...
So I just "upgraded " to Hub 5 and so far wishing I hadn't. Connected the hub and getting online direct to the when in range is fine BUT that's as far as it goes. I have extenders in my kitchen diner and my office and then my basement. All of whic...
Hi,Could you have a look at a similar issue for me please? The postcode checker shows not available in my area but me neighbour with the same postcode already has Virgin Media services?Thanks,Alex
I accidentally cut through my fibre cable today when I was cutting the grass. It is a week for a technician apparently( although I still have no confirmation of my appointment. I have no system at all till it’s fixed. Is a week normal?
Iv just switched from another provider and got the QuickStart pack but I don’t have the wall socket. How do I book an engineer to come out and install it for me please.
I have M250 at the moment, and have seen a sim only deal for £5 a month with o2, so if I take that will my speed double to M500? Or just M350?Thanks in advance
