Recent DiscussionsWeak connection on garage, first and second floors I recently got a Gig1 Fibre Broadband deal from Virgin Media. The sent a Hub 5 (which supports WiFi 6 and dual-band) and the internet works okay on the ground floor. However, if I go to the garage, f...Junction cabinet in my hedge Virgin Media applied to the local highways agency to replace a 85cm high cabinet on the highway outside my house in 2023. They actually put a replacement 1.2m high by 1.2m wide cabinet in my hedge, n...Power Levels and Errors Hi there, Can someone from VM please look and check into my Power Levels and Errors. Thanks Stythinator Move cable entry point Hi there! I need to get my Virgin Media cable entry point moved to a different spot in the same external wall and a new internal box installed to then connect to my router. Could a moderator send me ...When will the Broadband in my area be available Hi there , we had the virgin cables installed in the street with boxes almost a year ago in WS5 area in Walsall. still no signs of any broadband activation. Could anyone /customer support fr...Relocate router hi, how do i book an engineer to come out to see if he can relocate my router to a different room. thanks richard SolvedExposed wires I have an unused virgin media box outside my house, which the cover is broken on, and the wires now exposed. Can this be removed or made safe? Returned white box by accident Hi! I closed my account and sent the broadband back. However, I also shipped small white box with the cable to it. Is it possible to return it? My account number is. [REMOVED] I used Yodel to sh...Address not in VM Database I'm trying to order broadband, but my new build address is not shown. It has been on the Royal Mail database for months. VM have confirmed that the service is available. How do I get my address add...Area code Looking for area code for pa27nt
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